Medical Services Administrative Assistant

4 weeks ago


West Dunbartonshire Council, United Kingdom NHS Greater Glasgow & Clyde Full time

NHS Greater Glasgow and Clyde stands as one of the most extensive healthcare systems in the UK, employing approximately 40,000 professionals across a diverse array of clinical and administrative roles. Our commitment is to deliver comprehensive acute hospital, primary, community, and mental health services to a population exceeding 1.15 million, with an extended reach to 2.2 million through our regional and national services.

The working schedule is set from Monday to Friday, with part-time hours available. Please note that the salary will be calculated on a pro-rata basis.

In alignment with NHS Scotland's initiative, the full-time working week will transition from 37.5 to 37 hours starting from April 2024, without any alteration in pay. This adjustment will also apply proportionately to part-time employees. Consequently, this announcement and any ensuing employment offer will reflect the updated working hours. However, due to the phased implementation of the 37-hour workweek across various service areas, you may be asked to work an additional 30 minutes weekly temporarily, for which you will be compensated until your service area adjusts its schedules.

This position presents an excellent opportunity for a motivated and personable individual to deliver Band 3 administrative support within our collaborative and skilled MSK Physiotherapy Service at NHS GG&C. The administrative role will encompass support throughout the South Quadrant.

The ideal candidate will possess experience with fundamental Microsoft applications such as Word, Excel, and Outlook, alongside proficient IT and typing skills. Responsibilities will include working independently in a public-facing reception environment, addressing inquiries from patients and staff, processing referrals, managing waiting lists, and ensuring a smooth patient flow. Additionally, there will be a requirement to assist managers in an office setting by creating and submitting reports and processing data. Strong communication and customer service abilities are essential for this role.

Please be aware that this position may close early due to the volume of applications received.

NHS Greater Glasgow and Clyde actively encourages applications from all segments of the community, fostering a culture of inclusion and celebrating the diversity of our workforce.

By endorsing the Armed Forces Covenant, NHS GG&C has committed to being a Forces Friendly Employer, recognizing military skills, experience, and qualifications throughout the recruitment process.



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