Part Time Medical Administrator

5 months ago


West London, United Kingdom First Recruitment Services Full time

**Position: Part Time Medical Administrator**
- **Salary: £13.84 per hour plus very good staff benefits. Equivalent of £27,000 per annum based upon full time hours**:

- **Location: West London, London**:

- **Hours: Tuesday, Thursday and Friday full days or Monday, Tuesday and Friday full days - 22.5 hours per week, working hours are flexible between 08:00-18:00. This is an office based role only.**:

- **Role based in London, close to Harley Street.**

This is an excellent opportunity to work for a very reputable, friendly, professional and successful business who are amongst the leaders in their particular area of private healthcare.

**The Role - Medical Administrator**

The purpose of the role is to increase patient satisfaction by providing exemplary customer service throughout the patient journey.

**Duties and responsibilities - Medical Administrator**
- Manage the patient journey from initial consultation until surgery
- Responsibility for assigned patients, including follow up until surgery is booked.
- Pro-actively anticipate concerns and needs of patients at all stages of the treatment process to provide a best-in-class "personalised" patient experience
- Ensure the smooth flow of patients throughout the practice
- Manage wait times demonstrating effective communication to manage patient and consultation expectations
- Be accountable for the reception environment ensuring this is presented in the correct manner
- Taking payment for services and products
- General administration support for the team
- Document copying, scanning, and filing.
- Preparing clinics with patient files
- To ensure all correspondence receives prompt attention and is maintained accurately.
- Carry out post op courtesy calls to patients.

**Competencies, skills and experience required**:

- Delivering outstanding customer service
- Strong team player with the ability to work in a fast-paced environment
- Good written and spoken English
- Accurate with good attention to detail
- Previous experience within a medical or hospital setting would be beneficial but is not essential

This is an excellent opportunity to work within a superb organisation who are a true leader within their field. My client offer a great working environment and long term opportunities within the organisation.

First Recruitment Services is acting as an Employment Agency in relation to this vacancy.

**Job Types**: Permanent, Part-time
Part-time hours: 22.5 per week

**Salary**: £13.84 per hour

Schedule:

- Day shift

Work Location: In person

Reference ID: MS1010 LON PT


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