Process and Change Manager

1 week ago


London, Greater London, United Kingdom Hays Specialist Recruitment Limited Full time
Job Title: Process and Change Manager

We are seeking an experienced Process and Change Manager to join our team at Hays Specialist Recruitment Limited. The successful candidate will have expertise in Process Analysis and Design, Process Management, Process Implementation, Change Management, Business Solution Design, Process Transition, Business Transformation, and Business Analysis.

Key Responsibilities:
  • Develop and implement process improvements to enhance business efficiency and effectiveness
  • Design and implement change management strategies to support business transformation
  • Collaborate with stakeholders to identify and prioritize process improvements
  • Develop and maintain process documentation and training materials
  • Measure and analyze key performance indicators to inform process improvements
Requirements:
  • Proven experience in process improvement and change management
  • Strong analytical and problem-solving skills
  • Excellent communication and stakeholder management skills
  • Ability to work collaboratively with cross-functional teams
  • Experience with process mapping and design tools such as Visio
Nice to Have:
  • Previous experience in the insurance industry
  • ITIL, Lean Six Sigma, or Prosci certification
  • Immediate availability

If you are a motivated and experienced Process and Change Manager looking for a new challenge, please apply with your latest CV.



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