Sales Operations Coordinator

3 weeks ago

London, Greater London, United Kingdom Steven Eagell Watford Full time
Experienced Sales Administrator

We are excited to present a remarkable opportunity for a dedicated individual to build a career in a sector known for its substantial global marketing investments, representing a leading automotive brand.

About Us:
The Steven Eagell Group is a recognized employer and the largest retailer of Lexus and Toyota in Europe, with numerous locations across the South East, East of England, and West Midlands. Our primary goal is to ensure complete satisfaction for every one of our esteemed customers.

Position Overview:
We are currently expanding our operations and are looking for a talented Sales Administrator to join our team at the Toyota Watford branch. We offer comprehensive training and genuine opportunities for career advancement in return.

Key Requirements:
- Proven experience in accounts or administration is essential for this Sales Administration role.
- Enjoy engaging with new people and establishing connections.
- Strong communication skills with a knack for presenting ideas effectively.
- A passion for the automotive industry and a desire to work with the world’s largest manufacturer.
- Organized, adaptable, and diligent.
- Strong numerical and administrative capabilities.

Preferred Experience:
- Familiarity with Kerridge, V8 REV8, Key loop, CDK, Drive systems.
- A collaborative spirit and willingness to assist colleagues.

Key Responsibilities:
- Coordinate order and delivery activities.
- Collaborate with the Sales team to process vehicle orders based on sales requirements.
- Provide administrative support to the Sales team using your familiarity with the systems.
- Complete sales invoicing and ensure all costs are accounted for.
- Manage pre-delivery administration tasks such as vehicle registration and insurance.
- Keep the Sales team informed about customer order statuses and any issues that arise.
- Enter vehicle job sheet details into the After Sales department system for accurate record-keeping.
- Work with the After Sales team to ensure timely completion of service invoices.

Stock Management:
- Create and update stock lists while managing the centre database.
- Oversee the stock management system and report any technical issues.
- Maintain accurate stock records for new, used, and fleet vehicles.
- Advise the Sales team on stock activity to keep them informed of current status.
- Ensure proper authorization for new stock orders in collaboration with the Sales Manager.
- Provide necessary data input for financial reporting and customer database management.

Team Collaboration:
- Work collaboratively with colleagues across the centre to enhance service delivery and customer satisfaction.
- Ensure that sales opportunities from other teams are pursued by the appropriate specialists.
- Investigate and resolve customer complaints in partnership with other teams.

Privacy Notice:
At the Steven Eagell Group, we prioritize your privacy and will only use your personal information to manage your job application.

Job Types:
Full-time, Permanent

Pay:
£24,000.00-£30,000.00 per year

Benefits:
- Company pension
- Employee discount
- On-site parking
- Sick pay

Schedule:
Monday to Friday

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