Reception Switchboard Operative

5 hours ago

London, Greater London, United Kingdom Sodexo Full time
Job Overview

We are seeking a highly skilled and customer-focused Reception Switchboard Operative to join our team at Sodexo. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service, managing switchboard operations, and ensuring a seamless experience for our clients and colleagues.

Key Responsibilities
  • Provide warm and welcoming greetings to clients and colleagues, setting the tone for a positive experience.
  • Manage switchboard operations, including answering and directing calls, and providing information to clients and colleagues.
  • Assist with meeting room bookings, connectivity, and hospitality, ensuring a smooth and efficient experience for our clients.
  • Coordinate and connect with colleagues and clients, providing site knowledge and signposting queries to the required teams.
  • Maintain a close eye on Health & Safety practices, reporting any issues as required.
What We Offer

As a Reception Switchboard Operative at Sodexo, you will have the opportunity to work with a dynamic and supportive team, providing exceptional customer service and making a real impact on our clients' experiences. In addition to a competitive salary, you will also receive a range of benefits, including:

  • Unlimited access to an online platform offering mental health and wellbeing support.
  • An Employee Assistance Programme to help with everyday issues or larger problems.
  • Access to a 24hr virtual GP Service.
  • The Sodexo Discounts Scheme, offering great deals 24/7.
  • Save for your future by becoming a member of the Mercer Aspire Pension Plan.
  • Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo.
Requirements

To be successful in this role, you will need to have:

  • Previous experience in a similar role, preferably in a customer-facing environment.
  • Excellent interpersonal and communication skills, with the ability to build strong relationships with clients and colleagues.
  • Proficient in office software, including Microsoft Office, Excel, PowerPoint, and Outlook.
  • Strong organisational abilities and attention to detail.

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