Receptionist and Switchboard Coordinator

3 days ago


London, Greater London, United Kingdom Bloomsbury Publishing Plc Full time
Receptionist and Switchboard Coordinator

We are seeking a highly organized and customer-focused Receptionist and Switchboard Coordinator to join our facilities team at Bloomsbury Publishing Plc.

Key Responsibilities:
  • Provide exceptional customer service to staff and visitors, ensuring a warm and welcoming experience.
  • Operate the switchboard, receiving and transferring calls, and taking brief messages.
  • Maintain a tidy and organized reception area.
  • Manage and advise on the availability of communal facilities, including meeting rooms.
  • Monitor and maintain security/access passes.
  • Manage email correspondence to 'Customer Services' via the Zendesk platform.
Requirements:
  • Excellent interpersonal and communication skills.
  • Courteous and professional manner.
  • Ability to stay calm under pressure.
  • Discreet and tactful.
  • Efficient and well-organized.
  • Reliable.
  • Previous experience in an office environment and front of house.
  • Previous experience with switchboard operation.
  • Previous experience with office equipment.
What We Offer:
  • A competitive salary of £29,000.
  • A comprehensive benefits package, including 25 days holiday, 3.5 days Christmas company holiday, and access to a range of employee benefits.
  • A dynamic and inclusive work environment.
About Us:

Bloomsbury Publishing Plc is a global award-winning organization that values diversity and inclusion. We are committed to creating a workplace where everyone can thrive and feel comfortable.

We are an equal opportunities employer and welcome applications from all sections of the community. We are willing to make reasonable adjustments throughout the recruitment process.

Please note that applicants must have the legal right to work in the UK and that Bloomsbury Publishing Plc does not sponsor visa applications.



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