Administrative Support Coordinator

4 weeks ago

Doncaster, Doncaster, United Kingdom Doncaster & Bassetlaw Teaching Hospitals NHS FT Full time

Job Overview

We are excited to announce an opportunity for a dedicated individual to join our team, providing vital administrative and clerical assistance to our Diagnostic Day Care Unit.

This role is part-time, requiring hours per week, with a standard schedule from Wednesday to Friday. Flexibility to cover full-time hours during colleagues' annual leave is essential.

Candidates must possess exceptional interpersonal skills and the ability to work independently as well as collaboratively within a team. This position requires a detail-oriented individual who is organized and adaptable.

A solid educational background is necessary, with a minimum of 3 GCSEs at Grade C (or equivalent), including both Maths and English. Proficiency in IT is also required.

Key Responsibilities

The successful candidate will be tasked with delivering a well-structured and efficient administration/reception service to the Diagnostic Day Care Unit.

About Our Organization

Doncaster & Bassetlaw NHS Foundation Trust is a prominent acute trust in Yorkshire, catering to a population exceeding 420,000 across South Yorkshire, North Nottinghamshire, and nearby regions. Our services are distributed across three main hospital sites, employing over 6,000 staff members.

We are committed to equipping our team members with the resources and opportunities to advance their careers. Whether you are with us for a short time or a long duration, we strive to help you Develop, Belong, and Thrive within our organization.

As a proponent of flexible working arrangements, we encourage discussions about how we can accommodate your work preferences while meeting the needs of our patients and the organization.

As an equal opportunity employer, we welcome applications from all sectors of the community, particularly from underrepresented groups, including individuals with disabilities, members of ethnic minorities, and those from LGBTQ+ communities.

Benefits Offered

  • A wide array of learning and development opportunities
  • NHS Pension Scheme
  • Generous holiday entitlement starting at 27 days per year, plus bank holidays (pro rata)
  • Comprehensive health and wellbeing support
  • NHS Car Lease schemes and various salary sacrifice options
  • Discounts on dining, travel, shopping, and financial services through external providers

Job Responsibilities

For further details, please refer to the attached job description and person specification. It is essential to review both documents thoroughly.

Please note that successful applicants will be required to present original certificates for qualifications listed in the person specification under essential criteria.

Qualifications and Training

Essential

  • 3 GCSEs or equivalent, including Maths and English (Grade C or above)
  • Keyboard skills; IT qualification or demonstrated experience

Desirable

  • RSA Stage 1 or equivalent
  • Customer care training/experience
  • Knowledge of medical terminology

Interpersonal and Organizational Skills

Essential

  • Effective written and verbal communication skills
  • Ability to prioritize tasks and work collaboratively
  • Flexible approach to meet changing demands
  • Attention to detail to ensure high-quality work

Desirable

  • Experience in handling emotional situations
  • Evidence of liaising with multiple disciplines
  • Ability to work under pressure

Experience and Knowledge

Essential

  • Previous office or clerical experience
  • Proficiency in Microsoft Office applications, including Word
  • Maintain confidentiality in accordance with the Data Protection Act

Desirable

  • Experience with CAMIS or large mainframe databases
  • Previous experience in a hospital setting
  • Ability to work independently

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