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Administrative Support Specialist

2 months ago

Doncaster, Doncaster, United Kingdom Elevation Recruitment Group Full time
About the Role

Elevation Recruitment Group is seeking a highly organized and detail-oriented Sales Administrator to join our team. As a Sales Administrator, you will play a crucial role in supporting our sales team and ensuring the smooth operation of our sales processes.

Key Responsibilities
  • Order Processing: End-to-end order processing, from receipt to fulfillment, ensuring timely and accurate delivery of products to customers.
  • Customer Relationship Management: Maintain accurate and up-to-date customer records in our CRM system, ensuring seamless communication and collaboration with internal departments.
  • Scheduling and Coordination: Coordinate and schedule meetings, sales appointments, and conferences, ensuring efficient use of time and resources.
  • Enquiry Handling: Handle inbound sales enquiries and direct them to the appropriate team members, providing exceptional customer service and support.
  • Reporting and Analysis: Generate sales reports, performance metrics, and forecasts for sales management, providing valuable insights for business growth and development.
  • Documentation Management: Manage and organize sales-related documentation, ensuring compliance with company policies and procedures.
  • Inventory and Shipment Coordination: Support the sales team with inventory management and shipment coordination, ensuring timely and accurate delivery of products to customers.
  • Collaboration and Communication: Collaborate closely with internal departments, such as marketing and finance, to ensure seamless communication and execution of sales initiatives.
Requirements
  • Experience: Proven experience as a Sales Administrator or in a similar administrative role, with a strong understanding of sales processes and procedures.
  • Organizational Skills: Excellent organizational and multitasking skills, with the ability to prioritize tasks effectively and manage multiple projects simultaneously.
  • Attention to Detail: Strong attention to detail and accuracy in handling sales data and documentation, ensuring compliance with company policies and procedures.
  • Communication Skills: Outstanding communication and interpersonal skills, with the ability to work collaboratively with diverse teams and provide exceptional customer service.
  • Problem-Solving Skills: Strong problem-solving skills and the ability to adapt to changing priorities, ensuring seamless execution of sales initiatives.