Administrative Support Coordinator

4 weeks ago

Doncaster, Doncaster, United Kingdom Doncaster & Bassetlaw Teaching Hospitals NHS FT Full time

Job Overview

We are seeking a dedicated and proactive individual to join our team in providing comprehensive administrative and clerical assistance to our Diagnostic Day Care Unit.

This role is part-time, with a typical schedule from Wednesday to Friday, and may require full-time hours during staff absences.

The ideal candidate will possess outstanding interpersonal abilities and be comfortable working independently as well as collaboratively. Attention to detail, strong organizational skills, and adaptability are essential qualities for this position.

A solid educational background is required, with a minimum of 3 GCSEs at Grade C (or equivalent), including both Mathematics and English. Proficiency in IT is also necessary.

Key Responsibilities

The successful applicant will be tasked with delivering an efficient and well-structured administrative and reception service to the Diagnostic Day Care Unit.

About Our Organization

Doncaster & Bassetlaw NHS Foundation Trust is a prominent acute trust in Yorkshire, catering to a diverse population exceeding 420,000 across South Yorkshire, North Nottinghamshire, and nearby regions. Our services are provided across three main hospital locations, employing over 6,000 staff members.

We are committed to empowering our team members with the resources and opportunities necessary for career advancement. Whether you are with us for a brief period or a long-term career, we pledge to help you Develop, Belong, and Thrive within our organization.

As a flexible employer, we strive to accommodate various working arrangements that benefit both our patients and our staff. We encourage discussions about how we can support your preferred working style.

We are an equal opportunity employer and actively welcome applications from all community sectors, particularly from underrepresented groups, including individuals with disabilities, ethnic minorities, and members of the LGBTQ+ community.

Benefits Offered

  • A wide array of learning and development opportunities
  • NHS Pension Scheme
  • Generous holiday allowance starting at 27 days per year, plus bank holidays (pro rata)
  • Comprehensive health and wellbeing support
  • NHS Car Lease schemes and various salary sacrifice options
  • Discounts on dining, travel, shopping, and financial services through external partners

Job Requirements

For further details, please refer to the attached job description and person specification. It is important to review both documents thoroughly.

Successful candidates will be required to present original certificates for qualifications listed in the person specification under essential criteria.

Qualifications and Training

Essential

  • 3 GCSEs/'O' Levels or equivalent, including Mathematics and English (Grade C or above) or relevant experience
  • Proficient keyboard skills; IT qualification or demonstrated experience

Desirable

  • RSA Stage 1 or equivalent
  • Customer service training/experience
  • Familiarity with medical terminology

Interpersonal and Organizational Skills

Essential

  • Strong written and verbal communication skills
  • Ability to prioritize tasks and work effectively within a team
  • Flexible approach to meet changing demands
  • High level of accuracy and attention to detail

Desirable

  • Experience in handling sensitive situations
  • Evidence of collaboration across multiple disciplines
  • Ability to perform under pressure

Experience and Knowledge

Essential

  • Previous office or clerical experience
  • Proficiency in Microsoft Office applications, including Word
  • Commitment to maintaining confidentiality in accordance with the Data Protection Act

Desirable

  • Experience with CAMIS or large database systems
  • Previous experience in a hospital setting
  • Ability to work independently

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