Customer Relationship Management Specialist

3 weeks ago

Durham, Durham, United Kingdom Intellect Group Full time

Customer Relationship Management Specialist

Location: Hybrid working model

Salary: Competitive remuneration package

Are you eager to advance your career in customer relationship management? Join Intellect Group's dynamic team as a Customer Relationship Management Specialist, where you will be instrumental in orchestrating campaign strategies and implementations for a company dedicated to innovation and growth.

Key Responsibilities:

  • Campaign Strategy: Develop, implement, and enhance CRM initiatives that foster customer loyalty and drive business success.
  • Tool Expertise: Utilize your knowledge of CRM platforms such as Klaviyo, Braze, or Salesforce to oversee, monitor, and evaluate campaign outcomes.
  • Insight-Driven Approach: Employ analytical insights to continuously improve the impact of marketing strategies.
  • Collaborative Engagement: Work closely with various teams to ensure that campaigns are in sync with overall marketing and corporate objectives.

About You:

  • Professional Background: You possess 1-2 years of relevant experience.
  • Organizational Skills: You demonstrate exceptional attention to detail and excel in managing multiple tasks effectively.
  • Creative and Analytical Mindset: You thrive on blending innovative thinking with data analysis to achieve desired outcomes.
  • Team-Oriented: You are an effective communicator who enjoys collaborating within a team setting.
  • Data Enthusiast: You have a keen interest in the analytical aspects of marketing.

Why Choose Intellect Group?

  • Flexible Work Environment: Enjoy a balanced work arrangement that combines in-office collaboration with remote flexibility.
  • Professional Growth: Intellect Group is dedicated to your development, providing ample opportunities for career advancement and skill enhancement.
  • Innovative Culture: Be part of a progressive team in an organization that values creativity and is committed to continuous improvement.

If you are seeking a position where you can contribute meaningfully and grow alongside a forward-thinking company, this role is designed for you.

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