Database Application Support Expert

6 days ago


Liverpool, Liverpool, United Kingdom Searchability® Full time
About the Role

We are seeking a skilled Technical Support Specialist to join our team at Searchability®. As a key member of our technical support team, you will be responsible for providing expert-level support for our bespoke applications, with a focus on SQL Server and SQL queries.

Key Responsibilities
  • Provide timely and effective support for technical issues related to our bespoke applications, including debugging and troubleshooting SQL queries and procedures.
  • Work closely with the Head of Engineering to ensure all tickets are completed in a timely manner and to the highest standard.
  • Collaborate with the US team to provide support for their technical needs.
  • Develop and maintain knowledge of our applications and technologies to provide expert-level support.
Requirements
  • Strong skills in SQL Server, including queries, joins, and procedures.
  • Experience in technical bespoke application support.
  • Excellent problem-solving and analytical skills.
  • Strong communication and client-facing skills.
  • ITIL certification.
What We Offer
  • Opportunity to work with a dynamic and rapidly expanding fintech company.
  • Remote working options.
  • Project ownership and autonomy.
  • Pension and holiday benefits.


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