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Database Administrator
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Database Application Support Engineer
2 months ago
We are seeking a skilled Technical Support Specialist to join our team at Searchability®. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our clients, ensuring their applications run smoothly and efficiently.
Key Responsibilities- Application Support: Provide timely and effective support for our clients' applications, including troubleshooting, debugging, and resolving issues related to SQL Server and bespoke applications.
- SQL Server Expertise: Utilize your expertise in SQL Server to resolve complex queries, optimize database performance, and implement efficient solutions.
- Client Communication: Develop strong relationships with clients, providing clear and concise communication regarding support issues, resolutions, and best practices.
- Collaboration: Work closely with our engineering team to ensure seamless support and development processes, including collaborating on project ownership and greenfield projects.
- Technical Skills: Proficiency in SQL Server, ITIL, and application support.
- Soft Skills: Excellent communication, problem-solving, and analytical skills, with a strong focus on client satisfaction.
Searchability® is a dynamic and rapidly expanding fintech company revolutionizing information flow in the asset management industry. We offer a collaborative and entrepreneurial environment, with a strong focus on mutual respect, accountability, and innovation.
