Application Support Professional

5 days ago


Liverpool, Liverpool, United Kingdom Searchability® Full time £35,000

Job Summary

We are seeking a skilled Technical Support Specialist to join our team at Searchability®. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our clients and internal stakeholders.

About the Role

  • Provide expert-level technical support for our bespoke applications, focusing on SQL Server and SQL queries.
  • Work closely with our engineering team to ensure timely resolution of tickets and support for our US-based team.
  • Collaborate with cross-functional teams to identify and resolve technical issues.
  • Develop and maintain knowledge of our applications, technologies, and industry trends.

Requirements

  • Strong background in technical bespoke application support.
  • Expert-level skills in SQL Server, SQL queries, and debugging.
  • Excellent communication and client-facing skills.
  • ITIL certification a plus.

What We Offer

  • Remote working opportunities.
  • Greenfield project work.
  • Project ownership and autonomy.
  • Competitive compensation and benefits package.

About Us

Searchability® is a dynamic and rapidly expanding fintech company revolutionizing information flow in the asset management industry. We value collaboration, accountability, and mutual respect in our work environment.

Key Skills

  • SQL Server.
  • Application Support.
  • ITIL.
  • Client-facing skills.


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