Database Specialist

4 days ago


Liverpool, Liverpool, United Kingdom Coptic Orphans Full time

About the Role

Coptic Orphans is seeking a highly skilled and experienced professional to join our team as a Database Specialist. This is a critical role that requires a strong background in database management, customer service, and communication.

Key Responsibilities

  • Maintain and update records in the Salesforce database by inputting accurate and up-to-date information.
  • Develop and implement new ideas to enhance customer service and support for our sponsors and donors.
  • Provide technical support and maintenance for our database and other IT systems.
  • Collaborate with the management team to ensure seamless operations and effective communication.
  • Process donations, manage sponsorships, and perform other customer service tasks as needed.

Requirements

  • Bachelor's degree with 3 to 5 years of professional experience in a related field.
  • Excellent written and verbal communication skills in English; Arabic speaking is a plus.
  • Experience with database or contact management software such as Salesforce.
  • Ability to travel throughout Australia as required.

What We Offer

Coptic Orphans is a dynamic and growing organization that offers a competitive salary and benefits package, as well as opportunities for professional growth and development.


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