Care Coordination Specialist

3 weeks ago


Edinburgh, Edinburgh, United Kingdom SRS Care Solutions Full time

SRS Care Solutions Central is seeking a Home Care Coordinator to oversee our Staff and Service Users, embodying our core values of compassion, respect, wellbeing, dignity, and inclusivity.

As a Home Care Coordinator, your primary responsibility will be to manage the staff and client schedules in advance, utilizing the Birdie scheduling system. You will also be tasked with maintaining client records through our internal IT system. This role is office-based, requiring 35 hours of work each week.

Key Responsibilities

  • Understand and address Service Users' needs through person-centred outcome planning.
  • Collaborate with the Service/Registered Manager and Service Users to effectively match staff to meet individual needs.
  • Maintain comprehensive, person-centred support plans, risk assessments, and all relevant documentation for Service Users.
  • Coordinate shift coverage for Home Care Support Workers, which may occasionally require you to provide direct support.
  • Participate in an out-of-hours rota as necessary.
  • Ensure timely reporting of any changes to Service Users' schedules and arrange for replacement staff accordingly.
  • Update support plans and Service Users' files, along with other administrative duties as needed.
  • Deliver high-quality, person-centred personal care to Service Users, including intimate procedures when required.
  • Attend relevant meetings as directed by the Service/Registered Manager.
  • Engage in staff induction processes as needed.
  • Ensure that all Service Users and staff documentation is current and compliant with company policy.

You will be expected to complete all necessary training to meet the standards set by Health and Social Care Standards and SSSC Codes of Practice, maintaining your SSSC registration as required.

A S/NVQ level 3 in Adult Health and Social Care or a commitment to pursue this qualification is preferred.

Please prepare your CV and cover letter for submission.

Note that the job posting may close earlier than anticipated due to a high volume of applications.



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