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Operations Supervisor
3 months ago
Job Overview
Context of the Role
The Wave Leisure Trust is committed to excellence in managing community recreation facilities, including both aquatic and dry leisure environments. This position plays a crucial role in ensuring a welcoming, secure, and efficient experience for all patrons. The ideal candidate will serve as a motivating leader, inspiring their team to achieve outstanding service delivery in a bustling recreational setting.
The successful applicant will be part of a collaborative effort to enhance community health and wellbeing through high-quality leisure services and accessible healthcare options.
Candidate Profile
Personal Attributes (Essential)
Customer-oriented Motivated and Enthusiastic Committed to delivering exceptional service Positive mindset Proactive approach Collaborative team memberProfessional Experience (Essential)
Experience in supervising staff and guiding teams to achieve high performance, meet objectives, and adapt to evolving priorities.Professional Experience (Desirable)
Background in a customer service-focused environment. Experience with cash handling and financial procedures. Proficient in numerical calculations for various applications.Required Qualifications (Essential)
Must possess or be able to obtain a National Pool Lifeguard Qualification (NPLQ).Preferred Qualifications (Desirable)
Current First Aid Certification. Pool Plant Operators Qualification. Coaching certification in one or more sports disciplines.Key Skills (Essential)
Strong interpersonal abilities with the capacity to tailor communication styles to different situations. Effective organizational skills. Leadership and mentoring capabilities. Excellent time management skills.Additional Skills (Desirable)
Experience in recruiting, training, and developing personnel. Familiarity with Microsoft Office Suite.Other Requirements (Essential)
Flexibility to adapt to the dynamic needs of the organization. Ability to adhere to the policies and procedures of Wave Leisure Trust.