Junior IT Support Specialist
2 weeks ago
Job Summary:
Crestwave Solutions is seeking a skilled Junior IT Support Specialist to join our London IT Team. As a key member of our technical support team, you will be responsible for providing timely and professional assistance to our end-users, troubleshooting and resolving technical issues, and ensuring the smooth operation of our IT systems.
Key Responsibilities:
- Provide technical support to end-users via face-to-face interactions, phone, and email
- Troubleshoot and resolve technical issues related to hardware, software, and network infrastructure
- Install and configure new PCs, printers, and mobile devices
- Perform inventory maintenance and ensure accurate tracking of IT assets
- Provide support for Microsoft environment, including Windows 10, MS Office, and Teleworking systems
- Collaborate with internal teams to resolve technical issues and improve IT services
Requirements:
- Basic networking knowledge and experience with desktop and laptop hardware support
- Experience with Windows 10, MS Office, and Android operating systems
- Knowledge of software applications, printer/fax support, and trading floor experience
- Excellent communication and problem-solving skills
- Ability to work in a high-pressure environment and prioritize tasks effectively
Preferred Qualifications:
- Experience with Bloomberg systems
- Knowledge of inventory management and IT asset tracking
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
How to Apply:
Please submit your application, including your resume and a cover letter, to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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