Junior IT Support Specialist

2 weeks ago


Canary Wharf, Greater London, United Kingdom Crestwave Solutions Full time

Job Summary:

Crestwave Solutions is seeking a skilled Junior IT Support Specialist to join our London IT Team. As a key member of our technical support team, you will be responsible for providing timely and professional assistance to our end-users, troubleshooting and resolving technical issues, and ensuring the smooth operation of our IT systems.

Key Responsibilities:

  • Provide technical support to end-users via face-to-face interactions, phone, and email
  • Troubleshoot and resolve technical issues related to hardware, software, and network infrastructure
  • Install and configure new PCs, printers, and mobile devices
  • Perform inventory maintenance and ensure accurate tracking of IT assets
  • Provide support for Microsoft environment, including Windows 10, MS Office, and Teleworking systems
  • Collaborate with internal teams to resolve technical issues and improve IT services

Requirements:

  • Basic networking knowledge and experience with desktop and laptop hardware support
  • Experience with Windows 10, MS Office, and Android operating systems
  • Knowledge of software applications, printer/fax support, and trading floor experience
  • Excellent communication and problem-solving skills
  • Ability to work in a high-pressure environment and prioritize tasks effectively

Preferred Qualifications:

  • Experience with Bloomberg systems
  • Knowledge of inventory management and IT asset tracking

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package

How to Apply:

Please submit your application, including your resume and a cover letter, to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.



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