Property Administrator

4 days ago


Brighton, Brighton and Hove, United Kingdom Hays Specialist Recruitment Limited Full time
{"title": "Property Administrator", "description": "About the Role

We are seeking a highly organized and detail-oriented Property Administrator to join our team at Hays Specialist Recruitment Limited. As a Property Administrator, you will be responsible for providing administrative support to our property management team.

Key Responsibilities
  • Assist with client, tenant, and contractor enquiries on behalf of property managers
  • Handle mail inboxes, inbound telephone calls, and face-to-face enquiries
  • Resolve any enquiries or complaints from tenants
  • Maintain and update spreadsheets to ensure all information is kept up to date
  • Mail merge letters
  • Perform general office administration duties, including filing, assisting with telephone calls, photocopying documents, binding documents, collating bundles of documents, and issuing them under guidance
  • Manage property keys being taken and returned and register door entry fobs
  • Manage parking permits and monitor CCTV footage when necessary
  • Support directors in organizing community events
  • Issue allotment licences and keys annually
  • Produce newsletters for residents
  • Liaise with utility companies to ensure all queries are resolved with a suitable and successful outcome
Requirements
  • Excellent verbal and written communication skills
  • Previous administration and customer service experience
  • Confidence in handling all customer interactions, including enquiries and complaints via telephone, email, and face-to-face
  • Excellent attention to detail and ability to organize workload efficiently
  • Excellent knowledge of Microsoft Word and Excel
What We Offer

This role offers a competitive salary of £26,989 per annum, 22 days' holiday entitlement plus bank holidays, and the opportunity to increase your salary after 2 years of service. You will also receive a company pension contribution of 4% of your salary, which will increase to 7% after 2 years of service.

", "lang_code": "en"}

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