Property Administrator
4 days ago
We are seeking a highly organized and detail-oriented Property Administrator to join our team at Hays Specialist Recruitment Limited. As a Property Administrator, you will be responsible for providing administrative support to our property management team.
Key Responsibilities- Assist with client, tenant, and contractor enquiries on behalf of property managers
- Handle mail inboxes, inbound telephone calls, and face-to-face enquiries
- Resolve any enquiries or complaints from tenants
- Maintain and update spreadsheets to ensure all information is kept up to date
- Mail merge letters
- Perform general office administration duties, including filing, assisting with telephone calls, photocopying documents, binding documents, collating bundles of documents, and issuing them under guidance
- Manage property keys being taken and returned and register door entry fobs
- Manage parking permits and monitor CCTV footage when necessary
- Support directors in organizing community events
- Issue allotment licences and keys annually
- Produce newsletters for residents
- Liaise with utility companies to ensure all queries are resolved with a suitable and successful outcome
- Excellent verbal and written communication skills
- Previous administration and customer service experience
- Confidence in handling all customer interactions, including enquiries and complaints via telephone, email, and face-to-face
- Excellent attention to detail and ability to organize workload efficiently
- Excellent knowledge of Microsoft Word and Excel
This role offers a competitive salary of £26,989 per annum, 22 days' holiday entitlement plus bank holidays, and the opportunity to increase your salary after 2 years of service. You will also receive a company pension contribution of 4% of your salary, which will increase to 7% after 2 years of service.
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