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Property Administrator
2 months ago
Hays Specialist Recruitment Limited is seeking a highly skilled and experienced Property Administrator to join their team. As a Property Administrator, you will play a crucial role in supporting the property management team in their day-to-day activities.
Key Responsibilities- Client and Tenant Support: Assist property managers with client, tenant, and contractor enquiries, ensuring prompt and effective communication.
- Administrative Tasks: Handle mail inboxes, respond to telephone calls, and face-to-face enquiries in a professional and courteous manner.
- Enquiry Resolution: Resolve any enquiries or complaints from tenants in a timely and satisfactory manner.
- Spreadsheet Management: Maintain and update spreadsheets to ensure all information is up-to-date and accurate.
- Mail Merging: Prepare and send mail-merged letters as required.
- General Administration: Perform general office administration duties, including filing, photocopying, binding documents, and issuing them under guidance.
- Key Management: Manage property keys, door entry fobs, and parking permits, ensuring secure and efficient access.
- CCTV Monitoring: Monitor CCTV footage as necessary to maintain a safe and secure environment.
- Community Events: Support directors in organizing community events, promoting a positive and engaging company culture.
- Allotment Licenses: Issue allotment licenses and keys annually, ensuring compliance with company policies.
- Resident Communications: Produce newsletters for residents, keeping them informed about company news and updates.
- Utility Liaison: Liaise with utility companies to resolve any queries or issues, ensuring a successful outcome.
- Health and Safety Administration: Assist the health and safety coordinator with administrative tasks, including uploading documentation, updating task diaries, and checking for outstanding tasks.
- Excellent Communication Skills: Possess excellent verbal and written communication skills, with previous administration and customer service experience.
- Attention to Detail: Demonstrate excellent attention to detail, with the ability to organize workloads efficiently.
- Technical Skills: Have excellent knowledge of Microsoft Word and Excel, with the ability to learn new software and systems quickly.
Hays Specialist Recruitment Limited offers a competitive salary of £26,989 per annum, plus 22 days' holiday entitlement and bank holidays. After two years of service, the company pension contribution will increase to 7%. The role is fully office-based, with a 1 hour 15 minutes unpaid lunch break per week.
