Technical Support Specialist

2 weeks ago


Wigan, Wigan, United Kingdom In Technology Group Limited Full time

Job Title: 1st / 2nd Line Helpdesk Engineer

Location: Wigan

Work Structure: Office based

Salary: £25,000 - £30,000

We are working with an expanding Managed Service Provider in Wigan who pride themselves in fantastic customer service, specialising in managed security infrastructure, IT support and internet / VOIP services.

You will be working within a collaborative environment with a highly skilled team of professionals who deliver solutions to a wide range of organisations across the North West.

Benefits:

  • Competitive salary dependent on experience
  • Professional development and growth plan
  • Full support/induction and training
  • Collaborative and supporting team environment
  • Workplace pension

Technical Skills:

  • Microsoft Office 365
  • Antivirus solutions
  • Internet Connectivity
  • Active Directory / Group Policies
  • Cloud support (Azure, AWS)
  • Backup systems (Veeam, backup exec etc)
  • Software and hardware installs
  • Networking Protocols - DNS, DHCP, TCP/IP, WAN/LAN

Responsibilities:

  • Ensure IT issues raised are logged correctly
  • Resolve issues adhering to SLA's, ensuring to update helpdesk system
  • Install new hardware (printers, servers, work stations etc)
  • Install software for end users
  • Ensure issues / tickets are resolved or escalated to completion
  • Set up accounts, passwords (new and resets), permissions
  • Monitoring IT systems and infrastructure
  • Helping the team with any internal or external projects
  • Occasional on-site visits

About the Company:

In Technology Group Limited is a leading provider of IT services, specialising in managed security infrastructure, IT support and internet / VOIP services.

What We Offer:

  • A collaborative and supportive team environment
  • Competitive salary and benefits package
  • Opportunities for professional development and growth


  • Wigan, Wigan, United Kingdom In Technology Group Limited Full time

    Position: Technical Support Specialist We are seeking a motivated Technical Support Specialist to join a dynamic hardware manufacturing organization. With a foundation built by enthusiasts and innovators, the company excels in creating high-performance computing systems and gaming technology. The ideal candidate will play a crucial role in delivering...


  • Wigan, Wigan, United Kingdom In Technology Group Limited Full time

    Position: Technical Support Specialist We are seeking a motivated Technical Support Specialist to join a dynamic hardware manufacturing organization. Founded by technology enthusiasts, this company excels in producing high-performance computing systems and gaming equipment. The ideal candidate will play a crucial role in delivering technical assistance to...


  • Wigan, Wigan, United Kingdom Michael Page Full time £25,000 - £32,000

    Position OverviewAn experienced Technical Support Specialist is needed to become part of a dynamic and skilled technical team within the Technology & Telecoms sector.This role encompasses a diverse array of responsibilities, including troubleshooting, project oversight, and delivering innovative technological solutions while ensuring top-notch customer...


  • Wigan, Wigan, United Kingdom In Technology Group Limited Full time

    Job Title: Technical Support SpecialistLocation: WiganWork Structure: Office basedSalary: £25,000 - £30,000 We are collaborating with a growing Managed Service Provider in Wigan that is dedicated to exceptional customer service, focusing on managed security infrastructure, IT assistance, and internet/VOIP solutions. You will be part of a team-oriented...


  • Wigan, Wigan, United Kingdom In Technology Group Limited Full time

    Job Title: Technical Support Specialist Location: Wigan Work Structure: Office based Salary: £25,000 - £30,000 We are collaborating with a growing Managed Service Provider in Wigan that emphasizes exceptional customer service, focusing on managed security infrastructure, IT assistance, and internet/VOIP solutions. You will be part of a cooperative...


  • Wigan, Wigan, United Kingdom In Technology Group Limited Full time

    Job Title: 1st / 2nd Line Helpdesk EngineerLocation: WiganWork Structure: Office basedSalary: £25,000 - £30,000We are working with an expanding Managed Service Provider in the IT industry who pride themselves in delivering exceptional customer service, specializing in managed security infrastructure, IT support, and internet/VOIP services.You will be...


  • Wigan, Wigan, United Kingdom Rise Technical Recruitment Limited Full time £37,500 - £40,000

    Senior Technical Specialist (Battery)£37,500 (OTE £40,000) + Overtime + Training + Company Van + Fuel Card + Overnight BonusNationwide travel ideally located:Maximise your earnings through overnight stays and overtimeWork for a company operating nationwide, providing installation of battery chargers and detailed reports and risk assessmentsThis role suits...


  • Wigan, Wigan, United Kingdom Gap Technical Ltd Full time

    Job Description**Job Title:** Process Design Specialist**Company:** Gap Technical Ltd**Location:** Wigan**Job Type:** Full-time**About the Role:We are seeking a highly skilled Process Design Specialist to join our team at Gap Technical Ltd. As a key member of our operations team, you will play a crucial role in managing the development and optimization of...


  • Wigan, Wigan, United Kingdom Gap Technical Ltd Full time

    Job Description**Job Title:** Process Design Specialist**Company:** Gap Technical Ltd**Location:** Wigan**Job Type:** Full-time**About the Role:We are seeking a highly skilled Process Design Specialist to join our team at Gap Technical Ltd. As a key member of our operations team, you will play a crucial role in managing the development and optimization of...


  • Wigan, Wigan, United Kingdom Gap Technical Ltd Full time

    Job Description**Job Title:** Process Design Specialist**Company:** Gap Technical Ltd**Location:** Wigan**Job Type:** Full-time**About the Role:We are seeking a highly skilled Process Design Specialist to join our team at Gap Technical Ltd. As a key member of our operations team, you will play a crucial role in managing the development and optimization of...


  • Wigan, Wigan, United Kingdom Gap Technical Ltd Full time

    Job Description**Job Title:** Process Design Specialist**Company:** Gap Technical Ltd**Location:** Wigan**Job Type:** Full-time**About the Role:We are seeking a highly skilled Process Design Specialist to join our team at Gap Technical Ltd. As a key member of our operations team, you will play a crucial role in managing the development and optimization of...


  • Wigan, Wigan, United Kingdom Gap Technical Ltd Full time

    Job Summary:Gap Technical Ltd is seeking a highly skilled Process Design Specialist to join their team at their state-of-the-art facility. As a key member of the manufacturing team, you will be responsible for managing the development and optimization of new and existing product lines.Key Responsibilities:Develop and implement process improvements to...


  • Wigan, Wigan, United Kingdom Gap Technical Ltd Full time

    Job Summary:Gap Technical Ltd is seeking a highly skilled Process Design Specialist to join their team at their state-of-the-art facility. As a key member of the manufacturing team, you will be responsible for managing the development and optimization of new and existing product lines.Key Responsibilities:Develop and implement process improvements to...


  • Wigan, Wigan, United Kingdom Gap Technical Full time

    Job SummaryGap Technical is seeking a highly skilled Process Design Specialist to join their team. As a key member of the manufacturing team, you will play a crucial role in the development and optimization of new and existing product lines.Key ResponsibilitiesNPD & EPD Management: Lead and manage projects from concept approval to scaled production,...


  • Wigan, Wigan, United Kingdom Gap Technical Full time

    Job SummaryGap Technical is seeking a highly skilled Process Design Specialist to join their team. As a key member of the manufacturing team, you will play a crucial role in the development and optimization of new and existing product lines.Key ResponsibilitiesNPD & EPD Management: Lead and manage projects from concept approval to scaled production,...


  • Wigan, Wigan, United Kingdom In Technology Group Limited Full time

    Job Title: 1st / 2nd Line Helpdesk Engineer Location: Wigan Work Structure: Office based Salary: £25,000 - £30,000 We are working with an expanding Managed Service Provider in the IT sector, In Technology Group Limited, who pride themselves in delivering exceptional customer service, specialising in managed security infrastructure, IT support and internet...


  • Wigan, Wigan, United Kingdom In Technology Group Limited Full time

    Job Title: 1st / 2nd Line Helpdesk Engineer Location: Wigan Work Structure: Office based Salary: £25,000 - £30,000 We are working with an expanding Managed Service Provider in the IT sector, In Technology Group Limited, who pride themselves in delivering exceptional customer service, specialising in managed security infrastructure, IT support and internet...


  • Wigan, Wigan, United Kingdom Gap Technical Ltd Full time

    Job Summary:Gap Technical Ltd is seeking a highly skilled Process Design Specialist to join their team at their state-of-the-art facility. As a key member of the manufacturing team, you will be responsible for managing the development and optimization of new and existing product lines.Key Responsibilities:Develop and implement process improvements to...


  • Wigan, Wigan, United Kingdom Gap Technical Ltd Full time

    Job Summary:Gap Technical Ltd is seeking a highly skilled Process Design Specialist to join their team at their state-of-the-art facility. As a key member of the manufacturing team, you will be responsible for managing the development and optimization of new and existing product lines.Key Responsibilities:Develop and implement process improvements to...


  • Wigan, Wigan, United Kingdom In Technology Group Limited Full time

    Job Title:1st / 2nd Line Helpdesk EngineerLocation:WiganWork Structure:Office basedSalary:£25,000 - £30,000We are collaborating with a growing Managed Service Provider located in Wigan, renowned for their exceptional customer service and expertise in managed security infrastructure, IT support, and internet/VOIP solutions.You will be part of a cooperative...