Quality Improvement Officer for Adult Social Care

4 weeks ago

Chelmsford, Essex, United Kingdom Essex County Council Full time
Position Overview:

The Quality Improvement Officer for Adult Social Care is a pivotal role aimed at enhancing the quality of services within the adult social care sector across Essex. This position focuses on developing and executing strategies that ensure compliance with regulatory and contractual standards while promoting best practices in service delivery.

Key Responsibilities:
  • Conduct thorough assessments and generate detailed reports to evaluate service quality.
  • Provide expert consultancy to social care providers, guiding them on enhancing service quality to improve client outcomes.
  • Collaborate with various stakeholders to explore innovative solutions for service delivery that offer greater choices to adults.
  • Identify and address care delivery issues that do not meet established standards, offering support for quality enhancement.
  • Deliver specialized advice during safeguarding activities to ensure the safety and well-being of service users.
  • Compile reports on service delivery standards to assist in fulfilling safeguarding responsibilities.
  • Ensure compliance with external regulations and contractual obligations, addressing any issues promptly.
  • Leverage best practices and insights from other organizations to enhance professional knowledge and drive service improvements.
  • Oversee daily operations within the quality function, fostering skill development among team members.
  • Analyze trends in care delivery and share insights with commissioning teams to inform future strategies.
Required Skills and Qualifications:
  • A Level equivalent education or relevant experience with a commitment to ongoing professional development.
  • Experience in a social care environment, demonstrating a track record of ensuring quality service delivery.
  • Exceptional communication skills with the ability to engage effectively with diverse groups and build strong professional relationships.
  • Solid understanding of quality standards, analytical skills, and organizational development, with practical application experience.

Mobility Requirement:
As this role necessitates travel throughout the operational area, candidates must possess a valid driving license and access to a vehicle or have alternative means to meet mobility requirements.

About Essex County Council:
Essex County Council is dedicated to creating a supportive and inclusive work environment. We value diversity and are committed to ensuring that all employees and volunteers uphold our safeguarding responsibilities towards children and vulnerable adults.

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