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Service Charge Officer

2 months ago

City of London, United Kingdom Eden Brown Full time
Service Charge Officer Job Description

We are seeking an experienced Service Charge Officer to support the delivery of the service charge setting cycle. The successful candidate will provide operational support to the housing team to ensure compliance with our Service Charge Policy and Procedure, and the relevant legislation.

Key Responsibilities:
  • Maintain awareness of relevant developing legislation and best practice in service charges, becoming an expert in the field.
  • Provide support and guidance to the Housing Teams with budget setting cycles for variable and fixed service charges, year-end reconciliations, and annual consultation processes.
  • Ensure that budgets and cycle trackers are created and the legal management structures of schemes are documented in Ensemble and easily accessible to Housing teams.
  • Understand new schemes and assist with the preparation of new scheme estimates, review of new scheme service charges, annual estimates, and audit requirements.
  • Support the Housing Team to understand queries related to all service charge transactions, and related to budget setting or accounts cycles.
  • Assist with providing low-level information to external auditors during the audit process.
  • Support and upskill housing teams to prepare documentation under section 22 of the Landlord and Tenant Act 1985 for the resident to inspect.
  • Provide guidance to housing teams on how to analyze service charge income generated against costs incurred and how to make adjustments to service charge accounts.

Pay Rate: £22.24 PAYE or £28 Umbrella per hour

Eden Brown is committed to equality in the workplace and is an equal opportunity employer.