Network Rail Senior Manager

2 weeks ago


Basingstoke, Hampshire, United Kingdom Network Rail Full time
About the Role

We are seeking a highly skilled and experienced Senior Network Delivery Manager to join our team at Network Rail. As a key member of our Route Control team, you will play a critical role in maximizing delivery of performance across the network on a shift basis.

Key Responsibilities
  1. Assume strategic command of the rail network during major safety and performance incidents, acting as Rail Incident Commander where appropriate.
  2. Direct communications to the Route Executive team, National Operations Centre, and senior stakeholders in regard to restoration and recovery of the network.
  3. Develop and implement real-time strategic plans to achieve recovery targets using industry resources.
  4. Lead incident reviews, giving appropriate consideration to customer needs, Network Rail, and train operators' positions, and establish a system to monitor and review the implementation of recommendations and their effect on future performance.
  5. Accountable for maximizing performance of the network at all times and lead the restoration of the timetable for all Operators by agreeing intervention strategies.
  6. Lead the dissemination of safety-critical and other information, introducing and maintaining a system of recording operational safety and performance incident information in accordance with relevant company standards, procedures, and statutory requirements.
  7. Lead and direct the route coordination of pre-agreed plans for event management, engineering works, weather management, and other risks to protect the delivery of the network.
  8. Oversee the on-shift control team to enable professional standards to be maintained, deliver the best balance between network availability, maintenance requirements, passenger, and Train Operator needs.
  9. Lead the real-time response to operational security issues and incidents, as well as managing the integrity of sensitive operational and security documentation.
  10. Facilitate lessons-learned reviews following major or significant incidents, leading to trackable actions across the industry to improve response to future incidents.
Requirements

We are looking for a candidate with:

  • Proven strategic leadership skills
  • Successful experience of and skilled in root cause analysis
  • Able to demonstrate real-time incident planning skills
  • Excellent communication skills
  • Successful experience of incident management at strategic and tactical levels for stations, trains, track areas, and worksites on the railway
  • Successful experience of implementing emergency plans
  • Holistic and geographical understanding of the railway, enabling rapid management of the incident and minimizing impacts more widely to the network
  • Ability to build strong relationships to obtain the most appropriate advice and guidance
Desirable

We would also like to see:

  • Knowledge of relevant railway industry communication systems
  • In-depth understanding of temporary rules and impacts of engineering work
  • In-depth knowledge of the operational rule book and appropriate engineering standards and legislative framework
  • Operational knowledge of different stocks, engineer's vehicles, and signalling systems (traditional and new) across the railway
  • Membership to a relevant professional association (for example, Institute of the Railway Operators)


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