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Commercial Operations Manager

2 months ago


Basingstoke, Hampshire, United Kingdom Network Rail Full time
About Network Rail

We're a leading railway company dedicated to building a better railway for the future. Our network serves 4.8 million passengers every day, and we're committed to making it safer, more efficient, and more reliable.

We're passionate about creating a diverse and inclusive workplace that reflects the communities we serve. We believe that everyone deserves an equal opportunity to succeed, and we're committed to making our workplace a welcoming and inclusive environment for all.

The Role

We're seeking a skilled Commercial Operations Manager to join our team at Network Rail. As a key member of our operations team, you'll play a critical role in ensuring the safe and efficient delivery of train services across our network.

Your primary responsibility will be to supervise the train service management within the Wessex Integrated Control Centre, working closely with our Network Delivery Manager to create an engaged and motivated working environment. You'll be responsible for leading the implementation of service recovery principles to restore the network to right-time running as soon as possible.

You'll also be responsible for:

  • Working with the Network Delivery Manager to develop a culture that supports and encourages the development and improvement of Train Service Management.
  • Leading the implementation of service recovery principles to restore the network to right-time running as soon as possible.
  • Ensuring excellent communications skills and good operational experience.
  • Able to influence others and work under pressure.
  • Having a thorough understanding of train planning principles and timetable composition.
  • Good geographical knowledge of applicable route and wider network.
What We Offer

We offer a range of benefits, including:

  • 28 days annual leave entitlement.
  • My benefits – Our discounted online shopping site.
  • A range of discounted offers including, childcare vouchers, Healthcare offers – cycle to work, healthcare club discounted membership and other benefits.
  • Subsidies of up to 75% on rail and underground season tickets.
  • A range of pension schemes.
  • 2 weeks paid reserve leave for our Armed Forces community.
Disability Confident Leader

Network Rail is an accredited Disability Confident Leader, committed to creating a workplace that is inclusive and accessible for all.