Customer Service Apprentice

3 weeks ago

Plymouth, Plymouth, United Kingdom EE Full time

Location: EE

Employment Type: Full-time, Permanent

Compensation: £20,280.00 annually

Hourly Wage: £10.40

Position Overview

Are you eager to embark on a rewarding career journey? If you possess a vibrant personality and a desire to learn, you could be the perfect fit for our team at EE.

Join our esteemed Apprenticeship program where your enthusiasm and dedication will play a vital role in delivering exceptional customer experiences. As part of our customer service division, you will assist customers with inquiries ranging from billing issues to understanding the features of their devices.

We welcome candidates from diverse backgrounds; all you need is the drive and ambition to kickstart a fulfilling career with us. Prepare to gain invaluable knowledge, earn a competitive salary, receive training towards an NVQ, and enjoy a host of benefits from one of the UK's leading mobile networks.

At EE, we are more than just colleagues; we are a community that values our customers. Your primary responsibility will be to ensure that every customer interaction is met with outstanding and personalized service.

Your Career Development

We are dedicated to supporting your professional growth and are committed to helping you achieve your career aspirations. When you are ready to take the next step, we will be here to assist you in reaching your goals.

Are You the Right Fit?

We foster a welcoming environment where everyone is treated with respect. We are committed to building a community that embraces diversity and inclusion at all levels. Regardless of your age, race, sexuality, disability, religion, or gender identity, you are valued at EE.

Benefits of Joining Us

Being part of the EE family comes with numerous advantages, including:

  • A competitive starting salary of £19,500 with additional incentives throughout the year
  • Significant discounts on EE & BT products, including mobile and broadband services
  • Opportunities for volunteering to support your local community
  • Optional private healthcare and dental coverage for you and your family
  • A share scheme allowing you to invest in the company at a discounted rate
  • 25 days of annual leave with the option to purchase additional days
  • Optional pension scheme to secure your future
  • Critical illness coverage
  • Childcare vouchers
  • Discounts on gym memberships
  • Year-round discounts on family attractions

Additional perks include free parking at our locations, subsidized dining options, complimentary beverages, and concierge services.

Ready to Take the Next Step?

If you believe you would thrive in this role, we would love to hear from you. Let’s start the conversation.

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