Customer Service Apprentice
3 weeks ago
Function: EE Contact Centres
Unit: Consumer
Location: Plymouth Contact Centre, United Kingdom
Salary: £20,280.00 per annum
Employment Type: Permanent, Full-time
Hourly Rate: £10.40
Role Overview:
Are you ready to embark on a rewarding career path? If you possess enthusiasm and a desire to learn, you could be the perfect fit for EE.
As part of our acclaimed Apprenticeship program, you will leverage your charisma and dedication to ensure our customers receive outstanding service during every interaction.
In the customer service department, you will assist individuals with inquiries ranging from billing issues to features on their latest devices.
Candidate Profile:
You can come from any background; what matters is your energy, talent, and ambition to build a successful career with EE.
Prepare to immerse yourself in a wealth of knowledge, earn a competitive salary, receive training towards an NVQ, and enjoy the benefits of working with one of the UK's leading mobile networks.
At EE, we foster a familial atmosphere that extends to our customers, ensuring that everyone receives personalized and exceptional service.
Your Career Development:
We are committed to your professional growth and development. When you are ready to advance, we will support you in achieving your career aspirations.
Inclusivity and Diversity:
We pride ourselves on creating a welcoming environment where every individual is valued. Regardless of age, race, sexuality, disability, religion, or gender identity, we celebrate our differences and promote diversity at all levels.
Benefits of Joining EE:
- Competitive starting salary of £20,280.00 with additional incentives
- Significant discounts on EE & BT products, including mobile and broadband services
- Volunteering opportunities to support your local community
- Optional private healthcare and dental plans for you and your family
- Employee share scheme with discounted investment options
- 25 days of annual leave with the option to purchase additional days
- Optional pension scheme for future security
- Critical illness coverage
- Childcare vouchers
- Discounts on gym memberships
- Year-round discounts on family attractions
Additionally, enjoy perks such as free parking, subsidized canteen services, complimentary beverages, and concierge services.
Next Steps:
If you believe you align with our values and vision, we encourage you to explore this opportunity further.
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