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Customer Service Apprentice

2 months ago

Plymouth, Plymouth, United Kingdom EE Full time
Position: Apprentice Customer Service Advisor

Function: EE Contact Centres

Unit: Consumer

Location: Plymouth Contact Centre, United Kingdom

Salary: £20,280.00 per annum

Type: Permanent, Full-time

Hourly Rate: £10.40

Start Date: October 2024

Role Overview:

Are you ready to embark on a rewarding career path? If you possess enthusiasm and a desire to learn, you might be the perfect fit for EE.

As part of our award-winning Apprenticeship program, you will utilize your charm and energy to ensure our customers receive exceptional service during every interaction.

In our customer service division, you will assist customers with various inquiries, ranging from billing questions to navigating features on their devices.

We welcome applicants from diverse backgrounds; all you need is the ambition and talent to kickstart a successful career with EE.

Prepare to gain valuable skills, earn a competitive salary, and receive training towards an NVQ, all while enjoying the benefits of working with one of the UK's leading mobile networks.


Your Future with EE:

We are dedicated to supporting your career progression and personal development. When you are ready to advance, we will be here to assist you in achieving your goals.


What We Value:

At EE, we foster a welcoming environment where everyone is treated with respect. We celebrate diversity and inclusivity, ensuring that all individuals feel valued and supported.


Benefits:
  • Competitive starting salary of £20,280.00 with additional incentives
  • Significant discounts on EE & BT products, including mobile and broadband services
  • Volunteering opportunities to contribute to your community
  • Optional private healthcare and dental plans for you and your family
  • Employee share scheme at a discounted rate
  • 25 days of annual leave with the option to purchase additional days
  • Optional pension scheme for future security
  • Critical illness coverage
  • Childcare vouchers
  • Discounts on gym memberships
  • Year-round discounts on family attractions

Additional perks include free parking, subsidized canteen services, complimentary beverages, and concierge services.


Next Steps:

If you believe you would thrive in this role, we encourage you to reach out and explore this opportunity further.