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Customer Service Advisor Trainee

2 months ago

Plymouth, Plymouth, United Kingdom EE Full time £10
Position:
Apprentice Customer Service Advisor

Department:
EE Contact Centres

Business Unit:
Consumer

Employment Type:
Full-time, Permanent

Compensation:
£10 per hour

Join our award-winning Apprenticeship program, where your enthusiasm and dedication will ensure that our customers receive outstanding service every time they interact with us. As part of our customer service team, you will assist customers with inquiries ranging from billing issues to navigating features on their latest devices.

We welcome candidates from all backgrounds; what matters most is your energy, talent, and ambition to embark on a rewarding career with us.

Prepare to gain valuable skills, earn competitive pay, receive training towards an NVQ, and enjoy a range of benefits that come with being part of a leading mobile network.

Your primary responsibility will be to deliver a personalized and exceptional service to our customers consistently.

We are dedicated to supporting your career progression and are committed to your personal and professional development.

When you are ready to take the next step, we will be there to assist you in achieving your career goals.

We strive to create an inclusive environment where everyone feels valued.

Regardless of age, race, sexuality, disability, religion, or gender identity, we celebrate diversity and promote equality at all levels.

  • Significant discounts on EE & BT products, including mobile and broadband services
  • Volunteering opportunities to contribute to your local community
  • Optional private healthcare and dental coverage for you and your family
  • A share scheme allowing you to invest in the company at a reduced rate
  • 25 days of annual leave with the option to purchase additional days
  • Optional pension scheme to secure your future
  • Critical illness coverage
  • Childcare vouchers
  • Discounts on gym memberships
  • Year-round discounts on family attractions
  • Free parking at our locations, subsidized canteen, complimentary tea and coffee, and concierge services