Customer Service Apprentice

3 weeks ago

Plymouth, Plymouth, United Kingdom EE Full time
Position: Apprentice Customer Service Advisor

Function: EE Contact Centres

Unit: Consumer

Location: Plymouth Contact Centre, United Kingdom

Salary: £20,280.00 per annum

Type: Full-time, Permanent

Hourly Rate: £10.40

Start Date: October 2024

About the Role:

Are you enthusiastic and eager to learn? Do you aspire to build a rewarding career? If so, this opportunity could be perfect for you.

As part of our acclaimed Apprenticeship program, you will utilize your charm and enthusiasm to ensure our customers receive exceptional service every time they interact with us.

In our customer service division, you will assist customers with various inquiries, from understanding their bills and contracts to navigating features on their devices.

We welcome candidates from diverse backgrounds; all you need is the drive and ambition to embark on a fulfilling career with EE.

Prepare to gain valuable knowledge, earn a competitive salary, receive training towards an NVQ, and enjoy numerous benefits associated with one of the UK's leading mobile networks.


Your Future with Us:

We are dedicated to supporting your career progression and are committed to your professional development. When you are ready, we will be here to assist you in achieving your career goals.


Are You the Right Fit?

We foster a personal environment where everyone is treated with respect. Our commitment to inclusivity means we celebrate diversity and welcome individuals from all walks of life.


Benefits:

Being part of the EE family comes with numerous advantages, including:

  • A competitive starting salary of £20,280.00 with additional incentives
  • Significant discounts on EE & BT products, saving you money
  • Volunteering opportunities to give back to the community
  • Optional Private Healthcare and Dental plans
  • A share scheme allowing you to invest in the company
  • 25 days of holiday with the option to purchase more
  • Optional Pension scheme for future security
  • Critical Illness coverage
  • Childcare vouchers
  • Discounts on gym memberships
  • Year-round discounts on family attractions

Additional perks include free parking, subsidized canteen, complimentary beverages, and concierge services.


Next Steps:

If you believe you would be a great addition to our team, we encourage you to reach out and explore this opportunity further.

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