Community Outreach Coordinator

3 weeks ago

Nuneaton, Warwickshire, United Kingdom George Eliot Hospital NHS Trust Full time

Position Overview

Job Title - Community Outreach Coordinator

Hours per week - hours per week

Type - Permanent

Compensation - Based on experience

This position may be filled quickly due to a high volume of applications.

We are a welcoming and supportive workplace, encouraging you to bring your enthusiasm, dedication, and skills to make a meaningful impact every day.

Careers at George Eliot - 'Where you make a difference'

Are you driven by a desire to enhance your community? Do you excel at fostering strong connections and addressing health disparities? We are seeking an individual with passion, motivation, and exceptional community outreach abilities to join our Patient Experience team as a Community Outreach Coordinator.

This role is both challenging and dynamic, requiring the successful candidate to possess outstanding written and verbal communication skills, excellent presentation capabilities, and the ability to cultivate and sustain effective partnerships with local voluntary organizations, groups, and individuals. Flexibility to work across various community environments and the ability to demonstrate the impact of your efforts are essential.

Key Responsibilities

  • Establish Strong Collaborations: Collaborate closely with the voluntary sector to develop and maintain partnerships that benefit our patients and the surrounding community.
  • Address Health Disparities: Design and execute initiatives aimed at mitigating health inequalities, ensuring equitable access to necessary care for all.
  • Assist Patients and Community Members: Serve as a primary contact, offering vital support to patients and their families, while engaging with local residents to identify and address their health needs.

About Us

At George Eliot, our mission to 'excel in patient care' is at the forefront of our operations. As a clinically-led acute service provider, we are committed to continuously delivering high-quality, safe, and responsive services through our dedicated, friendly, and compassionate staff who embody our core values:

  • Effective Open Communication
  • Excellence and Safety in All Endeavors
  • Challenge with Support
  • Expect Respect and Dignity
  • Local Health that Inspires Confidence

Benefits: On-site childcare, a minimum of 27 days annual leave plus public holidays, a cycle-to-work program, flexible working arrangements, a comprehensive in-house training directory, options to buy and sell annual leave, a subsidized cafeteria, a peaceful garden area, and generous subsidized parking.

Job Responsibilities

The successful candidate will collaborate with colleagues to identify areas of demand on hospital services that can be alleviated through engagement with volunteers, the voluntary sector, local residents, and stakeholder groups, fostering stronger, more resilient communities that reduce pressure on the health and care system. The work of the Community Outreach Coordinators will align with the NHS England CORE20PLUS5 framework for addressing health inequalities.

This role supports the development of the Patient Experience and Involvement strategy, ensuring that patients and local residents are central to all our initiatives.

Qualifications and Professional Training

Essential

  • Degree-level education or equivalent experience in community engagement or health/social care services.

Experience and Knowledge

Essential

  • Prior experience in a community or public/patient engagement role.
  • Understanding of health disparities and their impact on health outcomes, along with familiarity with the NHS England CORE20PLUS5 approach.
  • Experience in planning and executing public involvement activities, integrating feedback into work programs and campaigns.
  • Knowledge of media engagement and its role in community outreach.

Desirable

  • Experience within the NHS or local voluntary community organizations, with an understanding of NHS structures and challenges.

Skills and Abilities

Essential

  • Ability to create and implement a community/public engagement strategy focused on addressing health disparities.
  • Experience in partnership development and cross-organizational collaboration.
  • Exceptional written and verbal communication skills, capable of addressing a variety of issues to diverse audiences.
  • Ability to foster and maintain effective collaborative relationships with stakeholders at all levels.
  • A team-oriented individual with a flexible approach.

Desirable

  • Strong interpersonal and influencing skills; enthusiastic, positive, and proactive.

Personal Qualities

Essential

  • Ability to build trust and credibility within local communities to foster strong relationships and encourage engagement with NHS services.
  • Advocacy skills for representing vulnerable and marginalized communities, ensuring their voices are heard and needs addressed within the healthcare system.
  • Capacity to promote community participation and empower residents to take control of their health through education, resources, and tailored support.

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