Program Coordinator

3 weeks ago

Nuneaton, Warwickshire, United Kingdom George Eliot Hospital NHS Trust Full time

Job Overview

Job Title - Program Coordinator

Hours per week - 30

Employment Type - Permanent

Contract Duration - 12 months

Salary Range - £41,659 - £47,672 per annum pro rata

A welcoming and supportive workplace, where your enthusiasm, dedication, and skills can truly make a difference every day.

Key Responsibilities

The Program Coordinator will collaborate with a vibrant team to implement enhancement and service delivery initiatives that support clinical, operational, and administrative leaders within the organization. The individual will be an integral part of the Co-ordination Cell within the Strategy Directorate, providing structured project management for designated initiatives, ensuring that setup, governance, and execution are effectively managed.

Reporting to a designated member of the Co-ordination Cell Leadership Team, the individual will spearhead a diverse array of projects aimed at achieving clear outcomes and delivering financial and quality improvements within established timelines, adhering to recognized management principles. This role will involve the creation of plans and documentation throughout the project lifecycle, ensuring that all objectives are met, risks are mitigated, and benefits are realized from the implementation of new clinical models and operational methodologies.

About Us

At George Eliot, our mission to ' excel in patient care' is at the forefront of our operations. As a dynamic, clinically-led acute service provider, we are committed to continuously delivering high-quality, safe, and responsive services through our dedicated, friendly, and compassionate staff who embody our core values:

E ffective Open Communication

X cellence and safety in all our endeavors

C hallenge with support

E xpect respect and dignity

L ocal health that inspires confidence

Proudly independent and central to our community, we operate a 300-bedded District General Hospital, providing a comprehensive range of medical, surgical, women's, and children's services to a population of 300,000. Our busy Emergency Department serves over 80,000 patients annually, and our well-regarded Maternity Unit facilitates approximately 2,000 births each year.

Job Duties

The Program Coordinator will work within the Strategy and Service Improvement Directorate, collaborating with Heads of Service, Program Leads, and Project Managers to support the coordination of the Trust's Improvement and Recovery Programs.

The role will directly contribute to enhancing clinical services and advancing the Trust's business objectives. The individual will engage in a wide variety of projects, ranging from IT initiatives to direct patient care improvements, working alongside multidisciplinary teams from diverse backgrounds. This position offers a unique opportunity to be part of an organization that fosters a culture of continuous improvement and learning, providing a solid foundation in various projects within the hospital while connecting with broader partners, stakeholders, and the community.

The key responsibilities include:

  • Leading the execution of assigned improvement program areas, collaborating with clinical and managerial colleagues to achieve successful outcomes that enhance patient and service user safety and quality.
  • Planning and organizing activities to align with the strategic direction of the project portfolio, ensuring that service improvements are both achievable and sustainable.
  • Coordinating the development of new pathways, processes, protocols, and policies to facilitate change management initiatives.
  • Proactively monitoring project progress, identifying issues and risks, and implementing corrective actions as necessary, in accordance with governance standards.
  • Producing regular and ad hoc reports to communicate progress, highlight challenges, and promote the program's contributions to significant projects.

Qualifications and Experience

Essential

  • Proven experience in developing plans and implementing innovative working methods.
  • Experience in establishing and executing internal processes and procedures.
  • Demonstrated ability to coordinate projects and drive change in complex environments.
  • Knowledge of the healthcare sector, including its structures, policies, and strategic issues.
  • Experience in fast-paced project environments.
  • Ability to work across organizational boundaries with a diverse range of stakeholders.
  • Proven teamwork skills and the ability to collaborate effectively to achieve common goals.
  • Experience in building and maintaining relationships with staff and stakeholders in challenging settings.
  • Evidence of service development or innovative practices.
  • Comprehensive knowledge of project management principles and methodologies.
  • Proven success in effective project and program management.

Desirable

  • Knowledge and experience in delivering change management within the healthcare sector.
  • Experience as a project manager, including change management and service redesign.

Skills

Essential

  • Ability to apply project management principles to maximize delivery across a program of projects.
  • Strong interpersonal and communication skills, both written and verbal.
  • Ability to convey complex information to a wide audience, including at relevant meetings.
  • Problem-solving skills and the capacity to respond to unexpected demands.
  • Proficiency in data collection, analysis, and presentation, including the use of Excel.
  • Excellent attention to detail.
  • Ability to manage conflict effectively.
  • Resourceful and adaptable, with the ability to balance competing priorities in a high-pressure environment.
  • Strong time management skills and the ability to adapt to changing work patterns.
  • Ability to analyze and develop a range of options for problem resolution.
  • Proactive in anticipating and addressing potential issues.

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