Commercial Sales Coordinator
3 weeks ago
Commercial Sales Coordinator
Salary negotiable based on experience
Permanent Position
Our well-established client is seeking to hire a permanent Commercial Sales Coordinator.
Key Responsibilities:
- Acting as a friendly and professional first point of contact for all external inquiries
- Accurately processing sales orders in a timely manner, including sending confirmations with precise shipment dates
- Handling credit card transactions through a secure virtual terminal
- Maintaining detailed records of all customer interactions within the company’s contact management system (Microsoft Dynamics 365)
- Coordinating the release of orders for dispatch to the warehouse efficiently
- Communicating any changes in delivery dates to customers promptly
- Resolving customer issues while ensuring effective communication until resolution
- Generating and following up on quotations for customer needs, gathering feedback to remain competitive
- Gradually developing knowledge of technical product information and applications
- Delivering and restocking consignment cupboards at customer locations as needed
- Sourcing requested items from existing suppliers and beyond when necessary
- Placing purchase orders with suppliers for special requests and drop shipments
- Managing paperwork for system-generated inventory purchase orders
- Keeping accurate records of vendor interactions within the company’s ERP system (Microsoft Navision)
- Continuously enhancing technical product knowledge and applications
- Being well-versed in work order systems and office procedures
- Assisting team members with transactions in other departments when required
- Contributing to the overall development of the business
- Providing a welcoming and professional first point of contact for all external communications
Requirements:
- Essential experience in a customer service role
- Dependable with strong organizational skills, enthusiastic and diligent
- Exceptional communication abilities
- Eager to learn and train on the technical aspects of our client’s products
Please submit your CV for consideration.
The Recruitment Co. is an equal opportunities employer committed to promoting diversity and inclusion in the workplace.
This position is advertised on behalf of The Recruitment Co., a sister company of Blue Arrow.
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