Night Operations Lead Manager

3 weeks ago

Cheltenham, Gloucestershire, United Kingdom Sainsbury's Full time

Position Overview

As a Night Operations Lead Manager, you will have the opportunity to enhance your leadership capabilities while guiding a dedicated management team within a dynamic retail environment. This role comes with defined responsibilities, achievable goals, and a supportive framework to foster your growth. Your success in this position will directly contribute to elevating the in-store experience for both customers and colleagues.

Key Responsibilities

In this pivotal role, you will oversee one of our most bustling stores, working closely with the Store Manager and managing a team of supervisors. The fast-paced nature of this position means that each day will present new challenges. While you may not have all the answers, your ability to address immediate issues and implement strategic changes will be crucial in maintaining high performance levels.

Your night team plays a vital role in ensuring the store is prepared for the day ahead. Responsibilities include restocking shelves, managing deliveries, and assisting with online order fulfillment during the night. As a leader, you will maintain communication with daytime management to align on ongoing priorities and ensure a seamless transition for morning operations.

Defining Success

Success in this role involves continuous learning and development of your leadership skills. You will:

  • Coach and inspire your team of managers to work collaboratively and effectively.
  • Encourage a customer-centric mindset within your team, emphasizing the importance of service excellence.
  • Communicate performance metrics clearly and motivate your team towards improvement.
  • Prioritize tasks efficiently, energizing your team throughout the night.
  • Establish yourself as an operational expert and a role model for your team.
  • Make swift, informed decisions while taking ownership of your area.

Candidate Profile

The ideal candidate may currently be managing a smaller retail outlet or be in a leadership position within a larger organization. Whether you are seeking a new challenge or transitioning from another sector, your ability to drive results and collaborate within a team is essential.

What truly matters is your motivation to grow, your commitment to empowering others, and your passion for delivering exceptional customer service. These values are at the heart of our operations.

Career Advancement

As a Lead Manager, you will have clear pathways for advancement, potentially moving into roles such as Deputy Store Manager or Store Manager. Opportunities for leadership positions within the broader Sainsbury's family are also available, allowing you to leverage your skills across various brands.

Additional Benefits

Compensation will be based on your experience, store complexity, and location. We offer a comprehensive benefits package, including:
  • Premium compensation for night shifts.
  • A four-night workweek for full-time managers.
  • Employee discount programs across various brands.
  • Complimentary meals and beverages during shifts.
  • Generous leave policies, including maternity and paternity leave.
  • Pension matching contributions.
  • Employee share schemes at discounted rates.
  • Access to wellbeing resources and support networks.
  • Cycle to Work program for cost-effective commuting.
  • Exclusive offers on fitness memberships, dining, and travel.

Embrace the opportunity to develop your career in a supportive and rewarding environment.

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