Night Operations Team Leader

3 weeks ago

Cheltenham, Gloucestershire, United Kingdom Sainsbury's Full time

Position Overview

As a Night Operations Team Leader, you will take on a pivotal role in guiding and motivating a dedicated management team within our bustling store environment. This position offers a unique opportunity to enhance your leadership capabilities while ensuring exceptional service delivery to our customers and colleagues.

Your Responsibilities

In this fast-paced role, you will report directly to the Store Manager and oversee a team of managers. You will be responsible for:

  • Coaching and mentoring your team to foster a collaborative and efficient working atmosphere.
  • Understanding customer needs and driving improvements in service delivery.
  • Communicating effectively with both your team and the daytime leadership to align on priorities and objectives.
  • Making informed decisions swiftly to maintain operational excellence throughout the night.
  • Developing your expertise in store operations and serving as a role model for your team.

What Success Looks Like

In this role, you will continually refine your leadership skills and contribute to the overall success of the store by:
  • Guiding your managers to enhance their capabilities and adapt to changes.
  • Encouraging a customer-centric mindset within your team.
  • Articulating performance metrics and inspiring your team to achieve targets.
  • Maintaining high energy levels and prioritizing tasks effectively during night shifts.

About You

You may currently be in a management position within a smaller retail environment or seeking a new challenge after a career transition. What matters most is your passion for leadership, commitment to team development, and dedication to customer service excellence.

Career Development

As a Lead Night Operations Manager, you will have the opportunity to advance into higher management roles within the organization. We are committed to supporting your growth through tailored training and development plans.

Benefits

We offer a competitive salary based on your experience and the complexity of the store. Additional benefits include:
  • Premium compensation for night shifts.
  • Flexible work schedule with a four-night workweek.
  • Employee discount program after a brief waiting period.
  • Complimentary meals and beverages during shifts.
  • Generous leave policies and pension contributions.
  • Access to wellness programs and employee support networks.

Take the next step in your career with us, where your leadership skills can shine and make a real impact.

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