Strategic Account Director

3 weeks ago

London, Greater London, United Kingdom Conferma Ltd Full time
Job Title: Strategic Account Director

Conferma Ltd is seeking a highly skilled and experienced Strategic Account Director to manage Tier 1 Strategic & Global Issuing Partnerships. The ideal candidate will be an accomplished Account Director, capable of working collaboratively and leading global relationships on behalf of the company by developing plans which nurture, optimise and expand our issuing relationships to deliver tangible mutual benefit.

Key Responsibilities:
  • Develop and execute a Partnership Strategy for named Tier 1 Strategic Commercial Issuing Clients which will deliver key performance targets by understanding their needs, challenges, and opportunities across Travel and B2B.
  • Be the Primary Contact for our Strategic Customers. Externally, maintaining clear and effective communication to ensure client satisfaction. Internally, acting as the voice of the customer within the Conferma organisation. Collaborating with colleagues across regions and functions to ensure excellence.
  • Lead the execution of Account Management Governance Processes including Strategy Workshops and QBRs, Developing Account Plans and Partnership Plans which are anchored in the Customer Strategy, Track KPIs and deliver clear ROI to the Partnership.
Requirements:
  • Experience in Account Management, with a strong track record of delivering business growth.
  • Experience in Travel & B2B within the Commercial Cards sector.
  • Experience of negotiating and engaging with senior stakeholders.
  • Strong analytical and strategic thinking skills.
  • Experience in developing and tracking KPIs to measure success of partnerships - track partner engagement, revenue pipelines and integration adoption.
  • Excellent communication and presentation skills.
  • The ability to work both independently and collaborate across regions and functions.
What We Offer:
  • A competitive salary and bonus package.
  • A comprehensive benefits package including flexible paid time off, enhanced paid parental leave, single cover private medical scheme, and access to a range of fantastic rewards.
  • A dynamic and supportive work environment with opportunities for professional growth and development.

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