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Food Service Operations Manager

3 months ago


Basingstoke, United Kingdom Eurest Careers Full time
Catering Operations Manager

Salary: Up to 32,000 per annum (DOE)

Work Schedule: Primarily Monday to Friday, with occasional weekend attendance required.

Benefits: Complimentary meal during shifts and free parking.

We are excited to present an excellent opportunity for a seasoned Catering Operations Manager at our establishment. In this role, you will deliver exceptional service to both staff and clients while inspiring and guiding your team to achieve excellence.

About Eurest:
At Eurest, we specialize in workplace catering, serving over 700 locations daily. We understand that providing nourishing meals throughout the day enhances employee focus and motivation. Our culinary experiences are rooted in our commitment to sustainability, aiming for net zero by 2030.

Services Offered:
Breakfast, lunch, dinner, vending, and retail.

Key Responsibilities:
  • Comprehend and fulfill all contractual obligations.
  • Communicate any client changes to the management team.
  • Maintain regular communication with clients as agreed.
  • Complete action plans following client satisfaction evaluations.
  • Ensure hospitality services meet established standards and explore upselling opportunities to enhance revenue.
  • Implement company promotions accurately.
  • Verify correct pricing of all products.
  • Analyze and manage in-unit costs effectively.
  • Monitor and manage gross profit margins.
  • Accurately maintain cost and sales records.
  • Record and minimize food wastage.
  • Support, train, and develop team members.
  • Monitor labor turnover and ensure full recruitment of the team.
  • Implement relevant health and safety procedures and review them as necessary.
  • Ensure food is prepared, cooked, and presented to required standards.
  • Oversee food ordering processes, including receipt and storage of deliveries.
  • Maintain cleanliness in all kitchen and work areas.
  • Ensure proper use of all kitchen machinery and equipment.
  • Perform additional tasks to support effective food service delivery as needed.

About You:
  • Proven experience in catering management with a focus on client relations.
  • Essential previous experience as a chef.
  • Strong passion for working in the food service industry.
  • Excellent attention to detail.
  • Effective communication skills and ability to collaborate positively with team members.
  • Friendly, courteous, and professional demeanor.
  • Strong mentoring capabilities.

About Us:
We value your hard work and offer a comprehensive benefits package, including:
  • Complimentary meal during shifts.
  • Free parking.
  • Contributory pension scheme.
  • Career development opportunities through our Career Pathways and MyLearning programs.
  • Quick access to a Digital GP for you and your immediate family, along with broader healthcare benefits.
  • Exclusive travel discounts with various providers.
  • Discounts on grocery shopping.
  • Significant discounts on cinema tickets.
  • Cash rewards for spending on a wide range of brands.
  • Free wellness, mindfulness, and exercise classes.
  • Ability to share discounts and offers with friends and family.

At Compass Group UK&I, we are committed to fostering an inclusive workplace where everyone can thrive and reach their full potential. We celebrate diversity and believe it is our strength.