Technical Training Specialist

4 days ago

London, Greater London, United Kingdom Netcom Training Full time

Main Objective of Role

  • Deliver effective transfer of technical knowledge and skills to learners in the areas of Software Development, Software Testing, and DevOps.
  • Ensure learners acquire a deep understanding of technical concepts and practical skills.
  • Provide high-quality, online technical training to support learners' career advancement in information technology.
  • Deliver successful training courses that empower learners to apply their technical knowledge confidently in real-world scenarios.

Key Responsibilities

  • Design, develop, and deliver exceptional technical training courses across a wide range of IT topics.
  • Facilitate engaging learning experiences through interactive sessions, multimedia resources, and hands-on exercises.
  • Stay up-to-date with industry trends to ensure training content remains relevant and current.
  • Continuously improve training methods and course effectiveness based on participant feedback.
  • Prepare learners for qualifications and external examinations.
  • Tailor training content to meet the diverse needs of learners, providing personalized support and guidance.
  • Monitor learner progress and maintain accurate records to support reporting and compliance.
  • Complete required administrative tasks efficiently and in accordance with regulations.
  • Contribute to quality improvement initiatives and participate in Netcom meetings.
  • Undergo regular observations and professional development activities to maintain expertise.
  • Prioritize health, safety, and safeguarding in all activities.
  • Promote equal opportunities and ensure fair treatment of all learners.
  • Assess learner work as required for accredited qualifications.

Key Performance Indicators

  • Learner Satisfaction: Maintain a satisfaction rate of over 85% as measured by learner surveys.
  • Learner Success Rates: Achieve a success rate of over 85%, ensuring timely completion of learner goals.
  • Learner Paperwork: Ensure all required learner paperwork is completed and submitted within specified deadlines.
  • Teaching and Learning Observations: Consistently receive 'good' or 'outstanding' ratings in teaching and learning observations.

Essential Criteria

  • Hold a formal teaching qualification (e.g., PGCE, PTLLS, CTLLS) or be actively working towards one.
  • Hold a formal assessing qualification or be willing to obtain one.
  • Have current experience working in an education and skills establishment.
  • Proven experience as a technical trainer or instructor, demonstrating the ability to communicate complex technical concepts effectively to diverse learners.
  • Experience in designing and delivering innovative and engaging technical training programs that meet the needs of learners at all levels.
  • Experience in collaborating with others to create and update high-quality training materials, ensuring they are current, relevant, and aligned with industry standards.
  • Excellent communication skills (oral and written) and demonstrable presentation skills to effectively convey technical concepts to diverse audiences.
  • Adaptability to tailor training content to different skill levels, learning styles, and diverse audiences.
  • Mentorship and support for learners, guiding them through challenges and providing career guidance.
  • Critical problem-solving abilities to address complex technical issues.

Considerations

  • Remote working with occasional travel to Netcom's office.
  • Salary: £35,000-£40,000.
  • 25 days holiday plus birthday off.
  • 37.5 hours per week.
  • Evening work required (classroom sessions often held from 6pm-9pm).
  • Private medical insurance after successful probation period.
  • Pension scheme.

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