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Technical Training Specialist
2 months ago
We are seeking a highly skilled Technical Training Specialist to join our team at Genetec. As a key member of our training team, you will be responsible for delivering high-quality technical training to our customers, partners, and internal teams across the European region.
Key Responsibilities- Design and deliver comprehensive technical training programs to ensure our customers and partners have the necessary skills to effectively use our products.
- Develop and maintain training materials, including presentations, manuals, and course outlines, to ensure they are up-to-date and relevant.
- Collaborate with internal teams to develop training resources and ensure smooth processes.
- Maintain a current, in-depth knowledge of our product line and stay up-to-date with industry developments.
- Contribute to a positive and inclusive team culture by fostering open communication and respect among colleagues.
- Ability to communicate effectively with a variety of audiences, including technical and non-technical stakeholders.
- Professional working level of English and local language.
- Willingness to travel within the United Kingdom and occasionally internationally, up to 50% of the time.
- Degree in Computer Science, Engineering, or equivalent experience.
- Knowledge of Windows operating systems, networking principles, and IP protocol.
- Experience with networking and database concepts, and client-server environments.
- Experience with Genetec products and the Physical Security and/or Software industry.
- Knowledge of additional European languages.
Genetec is an equal opportunity employer committed to diversity and inclusion. We strive to create a welcoming work environment for employees from all backgrounds and provide training and professional development opportunities to support their growth and success.
We partner with external associations and implement internal initiatives to promote diversity, equity, and inclusion. Our goal is to foster a culture of respect, empathy, and understanding among our employees and the communities we serve.
