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Technical Training Specialist
2 months ago
Technical Trainer/Technical Specialist
A leading global eCommerce organization is in search of a Technical Trainer/Technical Specialist to support their ongoing transformation and modernization initiatives.
Role Summary:
The ideal Technical Trainer/Technical Specialist will be instrumental in overseeing the creation and execution of both online and hybrid training programs related to the company's Content Management System (CMS), Search & Merchandising solutions, and Product Information Management (PIM) systems.
To excel in this role, a robust technical background is essential to assist both business and technical teams, as well as end-users, throughout the implementation phase and during the transition to live operations.
Key Duties:
- Facilitate requirement gathering and manage stakeholder relationships.
- Develop comprehensive training manuals and conduct training sessions for users.
- Offer continuous support to users, addressing their training needs and resolving issues.
- Identify deficiencies in global training materials and adapt them as necessary.
- Engage in large-scale technology rollouts, contributing to the modernization efforts.
- Collaborate with third-party vendors to assist in the integration of their solutions.
Required Qualifications:
- In-depth knowledge of Search and Merchandising products, preferably Attraqt (Fredhopper).
- Experience with Product Information Management (PIM) systems, ideally inRiver and .Net.
- Familiarity with Content Management Systems, such as Drupal, PHP, or StoryBlok.
- Proven ability to design and deliver training content for business users.
- Prior experience in transitioning systems to cloud-based solutions is advantageous.
Contract Information:
- Position: Technical Trainer/Technical Specialist
- Duration: Initial contract
- Compensation: Competitive daily rate
- Work Arrangement: Hybrid with flexible onsite requirements
For further details regarding this opportunity, please reach out to your VIQU Consultant.
