Channel Development Manager, UK, Ireland

2 weeks ago

London, Greater London, United Kingdom Herman Miller Limited Full time

About the Role

We are seeking a highly skilled Channel Development Manager to join our team at Herman Miller Limited. As a key member of our Commercial Team, you will be responsible for developing and managing our dealer network in the UK, Ireland, and Nordics.

Key Responsibilities

  • Develop and manage a network of existing dealer partners, including regular reviews and follow-up activities to increase MillerKnoll's share of wallet in a multi-brand market.
  • Analyze new channels and opportunities to identify potential new dealer partners, and lead the appointment process, including preparation and signature of dealer agreements.
  • Collect and analyze market and dealer partner feedback to inform continuous improvement and change management proposals.
  • Work closely with Regional Directors, Sales Teams, Marketing, Product Management, Finance, Legal, and IT teams to achieve business objectives.

Requirements

  • Minimum 5 years' experience in a Commercial/Channel/Dealer Development role, with experience in managing indirect distribution/dealer relationships.
  • Strong relationship builder with the ability to build rapport with different stakeholders, including dealer principals, dealer teams, and MK sales teams.
  • Strong negotiator with a winning personality, experienced in managing channel conflict and mediation.
  • High level of social competency, including the ability to listen, reflect, and make informed decisions.
  • Analytical and process development savvy, with the ability to innovate and look for ways to improve internal and external client satisfaction.
  • High level of energy and self-initiative to see tasks through from beginning to completion.
  • Proficient in Microsoft Windows standard applications and ideally Salesforce.
  • Prepared for regular business travel in the relevant geographic region.
  • Proficient in English (writing and vocal) and relevant local language(s).

About Herman Miller Limited

Herman Miller Limited is a global leader in the design and manufacturing of furniture and related products. We are committed to creating a workplace that is inclusive, diverse, and equitable, and we welcome applications from candidates of all backgrounds.

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