Insurance Sales Support Coordinator

17 hours ago

Ramsgate, Kent, United Kingdom PSM RECRUITMENT LIMITED Full time
About the Role

PSM Recruitment Limited is seeking a highly skilled Sales Support Administrator to join their team in Ramsgate. As a Sales Support Administrator, you will play a crucial role in supporting the sales team, ensuring smooth operations, and providing exceptional customer service to clients.

Key Responsibilities
  • Diary Management: Manage daily diaries to ensure efficient use of time and resources.
  • Policy Changes: Process mid-term changes to policies, ensuring accuracy and timeliness.
  • Customer Communication: Handle incoming and outgoing calls, providing excellent customer service and resolving queries.
  • Documentation Processing: Process insurer and customer documentation, ensuring compliance and accuracy.
  • Renewal Processing: Process renewal documents, ensuring timely and accurate completion.
  • Finance and Funding: Manage finance and funding aspects, ensuring compliance and accuracy.
  • Customer Interaction: Deal with customers face-to-face, providing exceptional customer service and resolving queries.
  • Office Administration: Maintain office filing systems and process post renewals, ensuring accuracy and timeliness.
  • Training and Development: Complete industry training and assist with training, ensuring up-to-date knowledge and skills.
  • Workload Management: Organize and prioritize workloads, ensuring efficient use of time and resources.
Requirements
  • Insurance Experience: At least 1 year of experience in the insurance industry within the last 12 months.
  • Hard-Working Attitude: Demonstrate a hard-working attitude, showing initiative and a willingness to learn.
  • Pressure Management: Ability to work well under pressure and adapt to any situation.
  • Confidence and Presentation: Conscientious, confident, and well-presented when meeting the public or insurers.

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