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Insurance Sales Support Coordinator
2 months ago
We are seeking a highly motivated and experienced Sales Support Administrator to join our team at PSM Recruitment Limited. As a Sales Support Administrator, you will play a crucial role in supporting our highly motivated administrators, ensuring smooth operations, and providing exceptional customer service to our clients.
Key Responsibilities- Diary Management: Manage and maintain accurate and up-to-date diaries to ensure efficient use of time and resources.
- Policies and Procedures: Process mid-term changes to policies, ensuring all necessary documentation is completed and submitted on time.
- Customer Communication: Handle incoming and outgoing calls, responding to customer inquiries and resolving any issues in a timely and professional manner.
- Documentation and Administration: Process and manage insurer and customer documentation, including renewal documents and finance and funding information.
- Face-to-Face Interaction: Deal with customers face-to-face, providing exceptional customer service and resolving any issues that may arise.
- Office Administration: Maintain accurate and up-to-date office files, process post, and complete any other administrative tasks as required.
- Training and Development: Complete industry training and assist with training new staff members, ensuring they are equipped to perform their roles effectively.
- Workload Management: Organize and prioritize workloads to ensure efficient use of time and resources.
- Experience: At least 1 year of experience in the insurance industry within the last 12 months.
- Attitude and Skills: A hard-working attitude, showing initiative and a willingness to learn and adapt to new situations.
- Communication and Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to work well under pressure and build strong relationships with customers and colleagues.
We offer a competitive salary and a range of benefits, including the opportunity to work with a dynamic and supportive team. If you are a motivated and experienced Sales Support Administrator looking for a new challenge, we would love to hear from you.
