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Insurance Sales Support Coordinator

2 months ago

Ramsgate, Kent, United Kingdom PSM RECRUITMENT LIMITED Full time

Job Summary

PSM Recruitment Limited is seeking a highly skilled Sales Support Administrator to join their team in Ramsgate. As a Sales Support Administrator, you will play a crucial role in supporting the sales team, ensuring smooth operations, and providing exceptional customer service to clients.

Key Responsibilities

  • Manage daily diaries and prioritize tasks to meet deadlines
  • Process mid-term changes to policies and ensure accurate documentation
  • Handle incoming and outgoing calls, responding to customer inquiries and resolving issues
  • Process insurer and customer documentation, including renewals and finance
  • Provide face-to-face customer service and support
  • Maintain accurate office filing systems and process post renewals
  • Complete industry training and assist with training new team members
  • Organize and prioritize workloads to ensure efficient team performance

Requirements

  • At least 1 year of experience in the insurance industry within the last 12 months
  • A hard-working attitude with a strong initiative to learn and adapt
  • Ability to work well under pressure and maintain a high level of professionalism
  • Conscientious and confident, with excellent communication skills

Working Arrangements

  • Full-time, permanent position
  • On-site work location in Ramgate
  • Standard working hours: 9.00am - 5.30pm, Monday to Friday, with occasional Saturdays