IT Support Consultant
1 week ago
Kick ICT Group Ltd is a leading provider of IT services, seeking a skilled Technical Helpdesk Consultant to join our team. As a 2nd line Technical Helpdesk Consultant, you will play a crucial role in delivering exceptional customer service and technical support to our clients.
Key Responsibilities- Respond to and resolve technical issues reported by clients in a timely and professional manner.
- Communicate effectively with clients to understand their needs and provide solutions.
- Monitor and manage technical support cases, ensuring timely resolution and high customer satisfaction.
- Collaborate with internal teams to resolve complex technical issues and improve overall service delivery.
- Stay up-to-date with the latest IT technologies and trends to provide expert advice and support to clients.
- 5 years of experience in server and infrastructure support, with a strong background in Microsoft operating systems and firewall technologies.
- Excellent problem-solving skills, with the ability to analyze complex technical issues and provide effective solutions.
- Strong communication and interpersonal skills, with the ability to work effectively with clients and internal teams.
- Knowledge of IT hardware, including servers, desktops, and network devices.
- Experience with Microsoft Windows Server, Microsoft Office, and Office 365/Azure/Sharepoint.
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.
Kick ICT Group Ltd is a leading provider of IT services, committed to delivering exceptional customer service and technical support to our clients. We value diversity and inclusion, and are committed to creating a workplace that is inclusive and respectful of all employees.
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IT Support Consultant
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Bellshill, North Lanarkshire, United Kingdom Kick ICT Group Ltd Full timeAbout the RoleKick ICT Group Ltd is a leading provider of IT services, seeking a skilled Technical Helpdesk Specialist to join our team. As a 2nd line Technical Helpdesk Consultant, you will play a crucial role in delivering exceptional customer service and technical support to our clients.Key ResponsibilitiesRespond to and resolve technical issues reported...
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IT Support Consultant
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Bellshill, North Lanarkshire, United Kingdom Kick ICT Group Ltd Full timeAbout the RoleKick ICT Group Ltd is a leading provider of IT services, seeking a skilled Technical Helpdesk Specialist to join our team. As a 2nd line Technical Helpdesk Consultant, you will play a crucial role in delivering exceptional customer service and technical support to our clients.Key ResponsibilitiesRespond to and resolve technical issues reported...
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Technical Consultant
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Bellshill, North Lanarkshire, United Kingdom Kick ICT Group Ltd Full timeCompany OverviewKick ICT Group Ltd is a leading provider of IT services in the UK, renowned for its exceptional service and value proposition to clients.Established in 2015, the company has experienced significant growth through a combination of organic expansion and strategic acquisitions.With over 40 years of combined expertise from respected industry...
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Bellshill, North Lanarkshire, United Kingdom Kick ICT Group Ltd Full timeAbout Kick ICT Group LtdKick ICT Group Ltd is a leading provider of IT services in the UK, renowned for its exceptional service and value to customers. Founded in 2015, the company has experienced significant growth through a combination of organic expansion and strategic acquisitions.Our ExpertiseKick ICT Group Ltd combines over 40 years of expertise from...
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Technical Consultant
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Bellshill, North Lanarkshire, United Kingdom Kick ICT Group Ltd Full timeAbout Kick ICT Group LtdKick ICT Group Ltd is a leading provider of IT services in the UK, renowned for its exceptional service and value to customers. Founded in 2015, the company has experienced significant growth through a combination of organic expansion and strategic acquisitions.Our ExpertiseKick ICT Group Ltd combines over 40 years of expertise from...
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Helpdesk Solutions Consultant
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Bellshill, North Lanarkshire, United Kingdom Kick ICT Group Ltd Full timeAbout the RoleJob SummaryKick ICT Group Ltd is a leading provider of IT services, seeking a skilled Technical Support Specialist to join our team. As a 2nd line Technical Helpdesk Consultant, you will play a crucial role in delivering exceptional IT solutions and support to our clients.Key ResponsibilitiesProvide advanced technical support for server and...
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Bellshill, North Lanarkshire, United Kingdom Kick ICT Group Ltd Full timeAbout Kick ICT Group LtdKick ICT Group Ltd is a leading provider of IT services in the UK, renowned for its exceptional service and value to clients. Founded in 2015, the company has experienced significant growth through a combination of organic expansion and strategic acquisitions.Our ExpertiseKick ICT Group Ltd combines over 40 years of expertise from...
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Bellshill, North Lanarkshire, United Kingdom Kick ICT Group Ltd Full timeAbout Kick ICT Group LtdKick ICT Group Ltd is a leading provider of IT services in the UK, renowned for its exceptional service and value to clients. Founded in 2015, the company has experienced significant growth through a combination of organic expansion and strategic acquisitions.Our ExpertiseKick ICT Group Ltd combines over 40 years of expertise from...
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IT Support Specialist
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Bellshill, North Lanarkshire, United Kingdom Kick ICT Group Ltd Full timeAbout Kick ICT Group LtdKick ICT Group Ltd is a leading provider of IT services in the UK, renowned for its exceptional service and value to clients. Founded in 2015, the company has experienced significant growth through a combination of organic expansion and strategic acquisitions.Our ExpertiseKick ICT Group Ltd combines over 40 years of expertise from...
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Bellshill, North Lanarkshire, United Kingdom Kick ICT Group Ltd Full timeAbout the RoleJob SummaryKick ICT Group Ltd is a leading provider of IT services, seeking a skilled Technical Support Specialist to join our team. As a 2nd line Technical Helpdesk Consultant, you will play a crucial role in delivering exceptional IT solutions and support to our clients.Key ResponsibilitiesProvide advanced technical support for server and...
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Bellshill, North Lanarkshire, United Kingdom Kick ICT Group Ltd Full timeAbout the RoleJob SummaryKick ICT Group Ltd is a leading provider of IT services, seeking a skilled Technical Support Specialist to join our team. As a 2nd line Technical Helpdesk Consultant, you will play a crucial role in delivering exceptional IT solutions and support to our clients.Key ResponsibilitiesProvide advanced technical support for server and...
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Bellshill, North Lanarkshire, United Kingdom Kick ICT Group Ltd Full timeAbout Kick ICT Group LtdKick ICT Group Ltd is a leading provider of IT services in the UK, renowned for its exceptional service and value to customers.With a talented and highly skilled team, we deliver tailored expertise to each client through our four divisions: Technical, Dynamics, Infor, and Communications.We pride ourselves on our commitment to...
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