Mental Health Support Worker

2 weeks ago

Canterbury, Kent, United Kingdom Kent & Medway NHS & Social Care Partnership Trust Full time

About Us

Kent and Medway NHS and Social Care Partnership Trust (KMPT) is dedicated to providing exceptional care to our service users. We are committed to delivering outstanding support through our passionate staff who work tirelessly to assist those in need.

Role Overview

We are seeking a dedicated individual to join our team as a Mental Health Support Worker specializing in Home Treatment and Rapid Response. In this role, you will be responsible for delivering client-centered care to patients and their families during crisis situations, providing essential support and interventions to help them navigate challenging times.

Key Responsibilities

  • Conduct comprehensive assessments of clients referred to the Home Treatment and Rapid Response program.
  • Provide personalized care, daily living assistance, and social engagement opportunities for clients and their caregivers.
  • Implement crisis intervention plans and ensure they are regularly updated as needed.
  • Monitor client progress closely and communicate your findings to senior staff members.
  • Respond promptly to crisis situations and adjust priorities accordingly.
  • Engage clients and their families in crisis prevention and recovery strategies.
  • Support clients in maintaining their independence at home and administer medication as required.
  • Promote the services of Home Treatment and Rapid Response to relevant stakeholders.

Essential Requirements

  • A genuine willingness to pursue relevant qualifications.
  • Possess knowledge and skills appropriate for a support worker role within mental health services.
  • Previous experience working in mental health settings is essential.
  • Experience handling emotional distress and navigating the complexities of mental health services is highly desirable.

Skills and Attributes

  • Exceptional communication and active listening skills.
  • Genuine empathy, compassion, and patience when interacting with clients and their families.
  • A creative approach to problem-solving and the ability to empower service users.
  • The capacity to build positive therapeutic relationships with clients and caregivers.
  • A strong commitment to improving the quality of life for individuals facing mental health challenges.
  • Respect for diversity and a dedication to promoting equal opportunities for all.
  • The ability to remain calm and professional when handling emergencies and stressful situations.
  • A willingness to engage in reflective practice and actively seek feedback for continuous improvement.
  • Basic first aid, health and safety awareness, and moving and handling skills are highly desirable.

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