School Operations Manager
3 weeks ago
The successful candidate will be responsible for coordinating and managing the delivery of efficient, effective, and professional administrative support in an integrated School, encompassing Engineering, Computer Science, Physics, Astronomy, and Mathematics, at both strategic and operational levels. This will involve supporting the Dean, School Executive Group, and senior academic managers in their roles.
The role will require the management of all aspects of School-based administration, including human resources, governance, events management, admissions, marketing, business continuity, and planning, data collection, and returns. The successful candidate will also be responsible for acting as a single point of contact and liaising with other departments across the university on issues and tasks, ensuring the school management is informed.
The School Administrative Lead will be responsible for ensuring the development and maintenance of effective and comprehensive communications within the School and more widely in the University. This will involve supporting the Dean in providing a happy, professional, and effective School-based administrative staff team that supports the work of academic staff, promotes positive student experiences, success, and engagement, and liaising with relevant professional services across the University.
The ideal candidate will have substantial proven administrative experience at an appropriate level, including proven experience of monitoring and evaluating services. They will also have proven experience of working with a wide range of people in a customer-focused environment, including supporting committees/working groups and taking minutes.
The role requires existing management experience, including quality assurance processes. The successful candidate will be able to outline their experience of managing work activities that have required high-level collaborative working, time management, and negotiating skills in a busy environment.
The School Administrative Lead will also be responsible for promoting equality, diversity, and staff wellbeing. They will have experience of managing work activities that have required high-level collaborative working, time management, and negotiating skills in a busy environment.
The ideal candidate will have excellent communication and interpersonal skills at all levels, with both written and oral communication. They will also have proven organisational skills and be able to work under pressure with minimum supervision, whilst maintaining a high standard and close attention to detail.
The successful candidate will need to be able to use digital media to a highly competent level, including software such as Microsoft Office, the internet, and other technologies for communication and information purposes, to support and improve working practices.
The School Administrative Lead will also be responsible for motivating and mentoring staff, building and leading teams, and operating an enterprising, flexible, proactive approach when using initiative to deliver service standards.
The ideal candidate will also bring professional or specialist knowledge or experience to support informed decision-making and advice on complex processes.
Qualifications Required
The successful candidate will hold a minimum of a Degree or an equivalent qualification, or have proven administrative experience.
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Hatfield, Hertfordshire, United Kingdom University of Hertfordshire Full timeMain ResponsibilitiesThe successful candidate will be responsible for coordinating and managing the delivery of efficient, effective, and professional administrative support in an integrated School environment. This will involve working closely with the Dean, School Executive Group, and senior academic managers to ensure the smooth operation of the...
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