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Business Development Manager
2 months ago
XPO Transport Solutions UK Limited is a leading provider of logistics services, specializing in air and ocean transportation. We are committed to delivering exceptional customer experiences and building long-term relationships with our clients.
Job SummaryWe are seeking a highly motivated and experienced Business Development Manager to join our team. As a Business Development Manager, you will be responsible for identifying and cultivating new business opportunities within the small and medium enterprise (SME) segment across air and ocean logistics.
Key Responsibilities- Business Development: Identify and develop new business opportunities within the SME segment across air and ocean logistics.
- Market Insight: Conduct market research to stay ahead of industry trends and identify potential customers.
- Engaging Presentations: Prepare and deliver presentations on air and ocean logistics products and services.
- Client Onboarding: Collaborate with the Solutions and operations team to ensure seamless onboarding of new clients.
- Competitive Analysis: Monitor and analyze market competition, keeping abreast of pricing and product information.
- Quotations & Proposals: Generate accurate quotations and compelling proposals for clients.
- Customer Feedback: Report customer feedback and complaints to the Customer Care team to drive continuous improvement.
- CRM Management: Maintain and update customer information using CRM tools.
- Sales Prowess: Proven track record in B2B sales with experience in face-to-face client interactions.
- Communication: Exceptional communication and negotiation skills.
- Business Insight: Strong business acumen with the ability to build and sustain customer relationships.
- Organisational Skills: Effective time management and organisational abilities.
- Technology & Data Driven: Proficiency in using CRM systems and MS Office tools.
- Industry Expertise: Demonstrated knowledge of the logistics industry, specifically air and ocean logistics.
- Target-Oriented: Ability to overachieve in a targeted new business environment.
We strive to create an inclusive environment for all our colleagues, where everyone feels welcomed, empowered, and valued. We offer a competitive salary, 25 days holiday (plus bank holidays), and a range of benefits, including access to high street discounts, a cycle to work scheme, and a workplace pension.
