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Patient Support Specialist
2 months ago
HealthNet Homecare is seeking a dedicated Patient Support Advisor to join our team in providing exceptional support to our patients and healthcare providers.
This role is ideal for individuals who are passionate about delivering high-quality patient care and have excellent communication skills.
Main Responsibilities- Provide professional support to patients and healthcare providers through phone, email, and other communication channels.
- Assist with customer inquiries, complaints, and concerns in a timely and efficient manner.
- Coordinate medical deliveries and ensure timely receipt of prescriptions.
- Maintain accurate documentation and filing systems within the department.
- Ensure compliance with patient confidentiality and data protection protocols.
- Collaborate with the HealthNet team to continuously improve patient care and services.
- Experience in a customer-facing role, preferably in a healthcare setting.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong attention to detail and organizational skills.
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A supportive and collaborative work environment.
- The chance to make a real difference in the lives of our patients.
We are an equal opportunities employer and welcome applications from diverse candidates.
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