Patient Administration Officer/Medical Secretary
4 weeks ago
At GenesisCare, we're committed to delivering exceptional patient care and innovative treatments. As a Patient Administration Officer/Medical Secretary, you'll play a vital role in our team, ensuring seamless administrative support for our patients and clinicians.
The Role:
- Provide exceptional administrative support to our clinicians, including scheduling appointments, managing correspondence, and coordinating patient care.
- Ensure accurate and timely processing of patient referrals, clinic appointments, and treatment plans.
- Liaise with patients, carers, and healthcare professionals to provide excellent customer service and support.
- Manage and maintain accurate and up-to-date patient records, ensuring confidentiality and compliance with data protection regulations.
- Develop and maintain effective relationships with internal and external stakeholders, including consultants, secretaries, radiographers, and nursing staff.
- Contribute to the development and implementation of administrative processes and procedures to improve patient care and outcomes.
What You'll Have:
- Excellent communication and interpersonal skills, with the ability to work effectively with patients, clinicians, and other stakeholders.
- Proven administrative experience, with a strong understanding of patient care and clinical processes.
- Ability to work accurately and efficiently in a fast-paced environment, with a high level of attention to detail.
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
- Proficiency in Microsoft Office, including Word, Excel, and Outlook, with experience of using Mosaic IT package an advantage.
Why Choose GenesisCare:
At GenesisCare, we offer a dynamic and supportive work environment, with opportunities for professional growth and development. Our team is passionate about delivering exceptional patient care and innovative treatments, and we're committed to making a positive impact on the lives of our patients.
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