Sales Support Specialist

3 weeks ago


Basildon, Essex, United Kingdom Ariston Group Full time

SALES SUPPORT SPECIALIST

Ariston Group is a prominent player in the realm of sustainable thermal comfort, offering a diverse and comprehensive array of solutions for hot water, space heating, and air treatment, along with components and burners. The company is committed to sustainability, emphasizing the development of renewable and high-efficiency solutions, including heat pumps, hybrid systems, and solar thermal technologies.

We are currently seeking a skilled Sales Support Specialist who will collaborate closely with our clients and sales team to identify and recommend solutions that align with customer needs throughout the sales process. This role involves providing essential administrative support to our Area Sales Managers and Sales Office, acting as a vital link between the external sales team and our customers.

In addition to general administrative duties, the Sales Support Specialist will be responsible for generating quotations using our CRM system by interpreting customer requirements from technical specifications and identifying the necessary ELCO or ATAG products and accessories.

The ideal candidate will work in conjunction with Area Sales Managers and utilize the quotation application to ascertain the appropriate discount levels for quotes. As a proficient user of the Goldvision CRM system, you will manage database information, generate reports, and analyze meaningful sales data. Confidence in advancing quotations and potential orders via phone and email is essential, as well as producing potential order reports for the Area Sales Managers.

You will be tasked with maintaining precise project notes, timelines, and order reports within the Goldvision CRM system, creating and updating activities and communications for the Area Sales Managers.

Key Requirements:
- GCSE Level C or 4 and above in Math and English
- Proven experience in an administrative capacity with in-depth knowledge of Excel and CRM systems
- Familiarity with the heating industry

Employment Type:

Full-time, Permanent

Benefits:

- Company events
- Pension plan
- Flexible working hours
- Complimentary parking
- Private health insurance
- Remote work options

Work Schedule:

Smart Working
Monday to Friday

Ariston Group is dedicated to fostering an inclusive and accessible work environment for all individuals, ensuring compliance with equal employment opportunity standards.



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